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March 2024 by Kendra Ivy
Angela, thank you for the patience you showed me and for your impressive expertise on your inventory. Not only was my shopping experience meaningful due to the personal significance of my purchase itself, but because of the kindness you showed me when I needed it. I love these rings!!
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March 2024 by Donald W. Miracle
Couldn't do what I ask.
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January 2024 by Ashlyn smith
Yesterday 1/14/23 I went into James Avery around 12pm to add charms to my bracelet i never got a “hi welcome in or anything” the young ladies at the front were just talking the whole time. I walked up there and told her I wanted to put charms on my bracelet. Never ever have I had to put my own charms on with the pin, she handed me two pins and told me to put them on mind you I’m scared of any type of needle or pin incase I poke myself. I indeed ended up poking myself with the pin and started to feel light headed. I got my first charm bracelet when I was 1 I’m now 20 I’ve never ever had to put my own charms on. When I returned to pick it up I brought my mother because she’s always wanted a charm bracelet. When we walked in the same girl was working from the morning , still no hi hello or do you need help with anything? Although , when the next couple walked in she walked right up to them with a smile and asking if they needed anything my mom responded and said thank you for asking me if I needed help the girl then laughed and walked away and my mom said I want this bracelet and the worker then replied with “oh you were being serious”. My mom didn’t end up getting anything because she felt uncomfortable and judged and it was her first time and it made me sad because I love your company but not when we get treated like that. Finally the girl came back and asked what bracelet and my mom asked for the price and she said she would be right back but walked back behind the counter and started to laugh and talk with another employee.
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January 2024 by George Zirlott
Very good service
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January 2024 by Christi Howell
The line was long but moved very quickly. Everyone is alway so nice and helpful. They have lots to choose from, whether you want a ring, necklace, or charm.
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November 2023 by J G
Very professional sales woman and helpful too. Helped me get the right size bracelet for a gift.
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August 2023 by Jennie Horm
Omg, Karla is so awesome. She went over and beyond even though they had a full house. She made me feel so special. ❤️❤️❤️❤️❤️
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August 2023 by Valerie Alvarez
Everyone here was so nice and helpful I love the friendly environment, they helped me with adding 5 new charms to my braclet knowing that I live far and they were so sweet to do me a big favor so i won't have to drive back out to the city to pick up later.
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June 2023 by Renee L.
Anisa at this location does not like her job. Extremely rude. Everyone else I talked with was lovely.
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May 2023 by Kayla Findley
Clean store friendly staff nice selection of jewelry
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April 2023 by 2021 Doge
Overpriced, I jus don’t understand why so much hype for some ordinary stuff. Jus Not for me.
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March 2023 by Rhonda G.
Today, 8/11/22 @ 12:30pm, the moment I walked into James Avery Cypress location, the atmosphere was warm and inviting. I was greeted with a genuine smile by Andrea. She immediately asked if she could assist me. It felt good to be in this store because of the atmosphere. I kinda went past my limit $$$$ but I did not mind because the service was so great.This store must have great managers because all 3 ladies working at the time I was in the store, were very friendly and diligently helping customers. GREAT JOB and please keep up the EXCELLENT SERVICE! You are appreciated.
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March 2023 by Stephanie Cruz
Andrea is always so helpful. Love how quick and clean this location is.
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February 2023 by Isabel Vargas
I had recently moved from Texas to Illinois & didn’t have an opportunity to pick up my bracelet after getting charms added. The associates were amazing in helping me! Not only did they ensure I was getting the correct bracelet but they also shipped it to me in Illinois ? this bracelet means so much to me so I’m extremely grateful they were able to send it to me!
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December 2022 by Angie keeley
Great store to shop in. The staff is very helpful and friendly.
