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February 2024 by D “Ninerman”
First time visiting this one, but liked it...great selection of dress shirts.
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February 2024 by king life
I've been to a number of JC Pennys over my time. And this one is actually fairly nice. The zombie apocalypse experience they offer in the bathroom threw me off a bit though. I think they were way too committed to making you believe it's the end of the world. Some poor soul was eaten alive while taking his final deuce. R.I.P. you poor shopping soul.
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February 2024 by Amy jarobatzednem
I went to buy my niece some school shoes online they had them for $14. And at the store $ 30. Same shoes ! So I ask the lady why is the price higher! She had no explanation.
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February 2024 by Christine Weyand
Great sales
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February 2024 by Rena Gainey
Jeans were on sale buy 1 get 1 free
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February 2024 by Maxine Williams
So many selections and so much clearance! Normally lot of people there but not today. I really like this store
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February 2024 by Darlene Dodge
Great prices, excellent service!!
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February 2024 by Nani P
I went to buy blouses and the front desk cashier, a woman named Irma wouldn’t let me use an in store coupon and wouldn’t apply my rewards to my total. She pulled up the wrong account and said she couldn’t allow us to use our rewards because she would have to cancel the entire transaction and re scan everything. She refused to do so out of laziness and was down right rude. I’ve never had a problem with any cashier like this before. We were shocked. It felt like she was taking advantage of us and I really didn’t appreciate her attitude. We asked her many questions and she said no to everything. No coupon, no rewards, no help. Just down right lazy.
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January 2024 by Charlene Jandik
Clothing disorganized, difficult to find sizes. Polo shirts very thin cheap material. Overall like shopping at Marshalls but without the discount.
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January 2024 by Donna Kleb
It was just okay...Went in looking for a women's coat, but there wasn't much of a selection. There were signs all over the store saying go to their website for better selection. If I wanted to shop online, I would have stayed home and done so. I wanted to be able to try things on and take them home that day; not wait for shipping, then having to go through the hassle of returning whatever doesn't fit.
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January 2024 by C O
I visited your store for an item that I wanted to return and also purchase something else. Your associate Gloria was very disrespectful, and her customer service skills need attention. She is very arrogant.I shop at JC Penney once in a while . Never had this problem before.
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January 2024 by Jennifer Cruseturner
A get place to get something new to wear. Conveniently located in Cypress, Texas
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December 2023 by Lana Kruse
Curbside pick-up was so quick and easy! I appreciate the friendly service. The curbside parking could be a little more noticeable.
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December 2023 by Melissa H.
Today we went to the fine jewelry section of the store. Melony was very outgoing, helpful, and kind. Vicki was patient, kind, and so nice. We had an issue with the Penney's card and Vicki helped troubleshoot with us. There was also a Puerto Rican sales rep and she was really nice as well. Spoke both Spanish and English and really good interpersonal skills. They had a great sale going on and both myself and a family member bought beautiful jewelry. One of the representatives was not as nice. She told me a gold bracelet was expensive and kept trying to push me to the gold plated jewelry. I didn't like that. I felt dismissed and profiled. She was blond with an accent.
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December 2023 by Nadira Sanichar
Very convenient but I will not be shopping here again. I was made very uncomfortable there today.
