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March 2024 by Moataz Kesba
Worse Worse, The staff are very rude, go the extra mile better for you dealing with these people.
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September 2023 by Christina H.
I sent my sons to fill up our 5 gallon water bottle and was a big problem. The young lady who was working didn't know her job. Please train the people who work at the store. Something so simple shouldn't be complicated. Know where the tickets are so the water can be paid for. It's really sad, we spent money at this location weekly.
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June 2023 by Bella moran
I felt it was deeply important to leave a review after seeing all the negative unnecessary reviews about the staff at this pharmacy. I have been going here for the past 6 years they are amazing with communication and have always helped me with all my scripts. Never have I ever had a problem with JocelynVictor, Robert Or Yorking. They have been nothing more than helpful, friendly, polite, professional and a complete pleasure. They have always been extremely professional they aren’t there to be “friends” but I consider this staff family as they make sure I have medicine that I need to be able to live a normal everyday life. I rely on Victor a lot as he is Brilliant and he always answer my questions. I appreciate you guys and everything you’ve done for me over the years. Thank you! Mrs V
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April 2023 by Glenda E.
The management at Kroger needs to stock the shelves and hire checkers. If I had been just a bit madder, they would have been putting a buggy FULL of food back on the shelf. I think I need to remember there is an HEB in the area. 2 days into a sale advertisement, and the shelves are picked clean. This shows that the management is substandard.
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February 2023 by Medina K.
Its pretty in and out with that cash self check out. We went in for some wine and beer for a super bowl gathering. The aisles were kept neat/clean and easy to find what you're looking for.
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October 2022 by Natasha Jones
The pharmacist Victor is rude and doesn’t want to help people. You’re in the wrong field then. Basically he called me a liar about my prescription being a workman’s comp claim even though I had a paper stating WC big as daywith restrictions stating take your meds. It was for ibuprofen. Hello, I can take 4 at the house to equal what was prescribed not like it was something special. Then he’s going to say the insurance company will deny it. How when I have claim number, group number, and BIN. If he didn’t already have the prescription, I would have gone somewhere else. No worries though, thanks to Victor I’ll pick up this prescription and then will NEVER use a Kroger pharmacy again. Shame Kroger pharmacy is fantastic in other states. Victor needs to take classes on customer service. Horrible service and employees.
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August 2022 by Wim B.
The store was closing up shop and Jorge let me in real quick to let me get coffee creamer for my pregnant wife. That man solely saved my marriage. Thanks Jorge. You're the best!
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August 2022 by Junie K.
What is the purpose of Kroger having the SAME closing time at ALL locations if THIS one has their security closing 10 - 15 minutes before 11pm?? I was about to walk in and the lady told me they were closed I said that's not the closing time online she said that they had to close to make sure other people inside were done by 11pm...I said my time of the month came and she let me in but honestly if the STORE POLICY HAS A CERTAIN HOUR OF CLOSING THAT SHOULD BE HONORED!! When I walked in I saw people still shopping and relaxing so I don't understand what type of management is allowing security to stop people from entering 10-15 minutes before 11pm.. the people inside won't shop quicker. Hopefully I was the last person encountering that issue. I can get if it was 10:59 but it was literally 12 mins before closing.. & honestly just felt petty cus someone else walked in after me, so she was really discriminating cus you stopped me let me in and as I walk in, you don't tell the ppl after me a thing..... hmm
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July 2022 by Donna T.
7.14.22 I came to this location only because the Kroger on Barker Cypress was out of the chocolate cake I was wanting. This location has been here for a long long time. It could use an update. The store was well stocked and organized. They did have the cake I was looking for; for my anniversary and it was really good!
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July 2022 by Lauri B.
One star removed because the store needs a small facelift. Service is good, shelves are stocked and prices are great. I will say, they have the best self checkout help of any store I've ever been to in a long time. Check out their pre-marinated packages chicken. We use it for fajitas. I've never found it at any other store brand.
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February 2022 by Tracey P.
Who goes to a store at 4:15pm and no one will help you at customer service They say she's on a 30 minute break,so I ask can someone else help me l? the girl at the register with a attitude says no one else knows how to and turns her head, I asked for a manager and of course no one came so myself and another gentleman left, such bad customer service... I went and spend my money at HEB to get what I needed...
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January 2022 by Lillian Ernst Smith
Don't get any insulin at this location. They never carry it in stock and when they do it's always a problem because they refuse to fill the prescription as the doctor wrote it. I'll be sure to take my prescription somewhere else in the future.
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September 2021 by Lillian Ernst
Don't get any insulin at this location. They never carry it in stock and when they do it's always a problem because they refuse to fill the prescription as the doctor wrote it. I'll be sure to take my prescription somewhere else in the future.
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August 2021 by Julie D
Worst service ever.. if you are sick and need your perscription don’t ever get them from this place.. I can’t still believe it’s been a week and still have not gotten anything not even a call from them.. and the tall Guy (with tie) that’s in front has no good manner, very rude, and self centered, makes u feel like u need to beg them.. no costumer service skills at all. When he checked on my order status and it wasn’t ready he also said (that it wasn’t even close to being ready) what kind of costumer service is that???.. not caring about costumers at all.. instead (he could of say they would do their best to get it done as soon as possible at least) I don’t usually write reviews.. but that’s how dissapointing it was.. I needed to let other people know
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August 2021 by Gaby C.
Terrible customer service. They had 3 people working on a Saturday morning; I needed help to rent a rug doctor and literally was ignored. One cashier literally told me he was busy and to talk to someone else when all I asked if he could page someone to help me. I try to avoid it as much as possible!