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November 2023 by L Hernandez
On 10/13/23 at 3:00 pm I visited the location located at 21216 Northwest Fwy Ste 200, Cypress, TX 77429. I had my 4 year old with me and was there to drug test for employment reasons. I signed in and the lady came to the front and told me that my son was not allowed in the back. I told her I would be back in 10 min since I live a few blocks away, she then proceeds to tell me that she wont be able to see me since the drug test equipment is down. It was obvious that she did not want to assist me. She refers me to another site about 5 miles down the road located at 11301 Fallbrook Dr Ste 126, Houston, TX 77065. I arrive at the second location at 3:20 pm however there are 2 seniors having a difficult time with self check in. About 10 mins go by until its my turn to check in. The seniors ring doorbell for help and 2 techs come out and are being very rude to the couple, they turn the couple away. One tech then continues to ask what I am there for, I explain its drug test, she pulls out her phone and tells me they stop taking drug test at 3:30, the time was 3:35. The website clearly states walk-ins are welcome and lab closes at 4pm. Labcorp needs to do better at hiring and hire professional people who are competent and not lazy. They seem bothered that we are there to seek services. Ghetto and rude is how I would describe the 3 employees I had to deal with. I wish employers would refer drug testing to a lab that is professional. I will never conduct business with them again. I will also share my experience with my employer, friends, family and colleagues as well as rate them 1 star on Google Review.
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November 2023 by Reynaldo Uresti
As soon as you walk in the door to the right, you’ll see a lazy technician walking around will probably be her coworker. She is lazy also.
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September 2023 by Marian Yared-Shehad
We have been in the lab on 9/11 and 9/ 25.I have 2 incidents that need to be reported to management.I tried to find any link to rate my visit, but I didn't receive email or txt.I need management for LabCorp to contact me.
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September 2023 by Brooke L.
my go to location when I need labs done. Louis was friendly and the customer service is always great here. Thanks for your service !
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August 2023 by Heather Fields
I just wanted to say that this location was great! Louis and Jessica were really awesome, and I was out within 10 minutes.
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July 2023 by Tooth Doctor
We drove over 12 miles referred from the PCP for the wellness blood draw and realized that this LabCorp branch has no bed for people who may faint after or during blood drawing ?In fact, even the rude way they talk to people makes you afraid of the process, let alone people who used to faint during blood drawing. Never have I ever experienced in the US in different places that LabCorp has no facility for people with a special condition.Is this hospital or this lab part of the American healthcare system?To all people who are reading this post, stay away and go to a proper lab because your HEALTH MATTERS.
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July 2023 by Tracy Foster
Friendly & efficient service highly recommend this location
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June 2023 by Joann Copitzky
They were great! I came in early with my son today for some routine blood work and Julie was terrific!
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May 2023 by Dr. Geneva Caldwell
The staff was very friendly, helpful, and professional.?
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February 2023 by Andrea Linder
I used to work at North Cypress and they would always send us to this labcorp to run blood work. The phlebotomist’s here have always been very professional and make my experience painless. I recently went for routine blood work my doctor ordered and Lisa was wonderful. I had to take my children with me and she was very understanding of my littlest one being upset about being in her car seat. I didn’t feel the “little poke”, I also bruise easily and had none. Thank you Lisa.
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January 2023 by Ayo T
They didn’t preserve specimen and nobody communicated with us for 2 weeks+
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January 2023 by Gigi Gonzalez
Lapcorp staff is very friendly, although waiting time is almost 45 minutes and more... but other than that, the lady was very nice and friendly ...
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September 2022 by K Porter
Jessica is a Blessing from Heaven!!! I have been to other places to try to get my son’s lab work completed but no one was successful. My son is three years old with hard to reach veins. Jessica is truly a miracle worker!!!
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September 2022 by Emily Martolini
I called in advance to make sure they offered the test we needed and an employee confirmed that they did offer the test. I dropped off the sample at Labcorp and they accepted the sample.A few days later, we received a notification that said Labcorp could not run the test. I called them for 2 days straight to find out what happened. No response. I went there in person and was told by a different employee that they do not offer that test on-site.Complete waste of time. I’d give zero stars if I could. STAY AWAYUpdate: I submitted my feedback to the website provided in Labcorp’s reply. No response (I’m not surprised).
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September 2022 by Laura Pineda
Longest wait ever. They are super slow. Will not return.
