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January 2026 by Justin Corbett
The tech was very quick to identify the issue and replace the dead sensor. Very fast and excellent service!
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January 2026 by Debbie Wrenn
I’m terrible with names and I’m sorry the technician just left my house. I just wanted to say he was very professional and concise. Made sure if I had any questions. They were all answered.
Also want us to say that Tammy who sets up the appointments is always so polite and courteous.
Great customer service here great technicians thank you
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November 2024 by Loy Daniel Matute Sandoval
It is a reliable company, it took me only 2 minutes to explain my problem over the phone and that same day the technician, SAYED HOSSEINI, arrived at my house, checked the unit and explained the problem with my Ac in detail. 5 stars for the company and staff
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October 2024 by Krzysztof Burant
Excellent AC service done by thorough proffesional.
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October 2024 by Libby Sisson
We bought a home and the builder used this ac company. We have had so many issues since the moment we moved in. Ultimately the faulty system has caused mold in many places in our home.
Lonestar replaced our plenum, it was not done properly and the unit was completely detached for nearly a week before we noticed condensation everywhere. Including All of our vents, and everywhere in the attic. We asked lone star to then replace the duct work because of this issue. They refused and said it would cause no issues in our ductwork. Well someone else located a few ducts filled with water in the attic. Lonestar is now only going to replace those few ducts rather than all of them. They STILL won't replace all of the duct work even after locating water in multiple of them. DO NOT PURCHASE ANY HOME THAT USES THIS COMPANY!
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October 2024 by Dan Slack
I deliver here they seem pretty chill
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October 2024 by Yaneli Villalobos
Very helpful and fast service, tech Jorge Sanchez was very efficient thank you !
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October 2024 by Juan Zarco
A/c still the same
Did not get fixed I paid over 300 dollars on something that was under warranty
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October 2024 by Jordan M
I had a great experience with Lone star Air. The ladies who answer the phone are friendly and professional and so are the techs who come out. They protected my carpet and even vacuumed up their mess. They wore shoe covers and respected my house. There was a slight issue after they left. I called back and they sent the tech back the same day and got it fixed correctly at 4:30 on a Friday. I’m so grateful they did not make me wait all weekend. Their customer service is excellent! The proposals are so clear of what is needed and why. I would definitely recommend this company! 5 stars.
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October 2024 by Richard Burcaw
Super helpful!
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October 2024 by R Lewis
Lone Star Air Systems provide excellent service and diagnosed the problem quickly upon arrival. Also, my interaction over the phone with the employees was a positive experience as well.
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September 2024 by Marcus Behrens
Tech was very knowledgeable and professional. He explained what repairs needed to be done and completed them quickly.
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September 2024 by Terris Eddington
Mr Loomis was very kind and professional. He gave me all of the details that was needed regarding my air conditioner. He alone gets 10 stars from me!!!
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September 2024 by Annie Grassi
Really quite impressed by how professional and thorough Lone Star has been.. we’ve gotten multiple quotes from other HVAC companies and it’s not that they’ve “charged less” but I haven’t felt like I’ve had the wool pulled over my eyes as a woman handling things for her home and being taken advantage of. They got to the ACTUAL root of our problem and didn’t try and just sell us a new AC unit. Feels hard to find companies to trust lately and have felt like we’ve been in such good hands with Lone Star. Communication has been excellent even with the home office. Absolutely a company worth using.
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September 2024 by APRIL DUCHARNE
Ricardo R. Came to check the ducts and balance the airflow of my AC and proved to be very professional. He also helped us very efficiently with the thermostat and the Wi-Fi connection. And he informed us of everything he did. I recommend it!! 5 stars.
Sept 3/2024 - Gd day! This service is top of the line. I hv always been absolutely pleased with the service/technicians LoneStar provides. Today, Ibrahim was knowledgeable and explained everything he was going to do and did. I've been loyal to this company since Dec 2019 and no regrets of any kind. Thanks so much for always being attentive and promptly attending to my needs!
