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November 2023 by Amber Gray
This team took great care of me the day before Thanksgiving! In addition to respecting my time, everyone was kind, professional and knowledgeable!! My new go-to location!
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September 2023 by D P
I went to have a new starter put in my Nissan Titan. The staff was courteous and informative. They did diagnostics to make sure they knew exactly what the problem was. They took me back to work and picked me up when my truck was done. It is a pricey repair, but while they ran diagnostics I checked other pricing elsewhere. Their charge was in keeping with other shops. I definitely would recommend Sun and go back with other problems.
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September 2023 by PDS
The staff was friendly, efficient and professional. I will be using your service over the location, which is closer to my home because of your excellent customer service and efficiency. Thanks again!Service: Vehicle safety inspection
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September 2023 by Nei Az
Needed to complete my vehicle inspection and the team at Sun Auto greeted me with warm welcomes. Chris and team were efficient and he knowledgeable with addressing my general questions around tires. Highly recommend checking them out!Service: Vehicle Inspection
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August 2023 by Ann Redus
I’m disappointed to leave a one-star review because my initial experience was positive. The guys were so nice and accommodating.Essentially, I brought in my car with broken AC condenser and supplied the part with the understanding that they couldn’t warrant the part should anything happen. It was replaced for almost $1,300, and I went on my way. A few weeks later, an issue stemming from the same repair cost me another $1,000 because they “couldn’t warrant the part.”Now, only six months later, my AC is intermittently acting up again. I take it to a Toyota dealership, and they inform me that my car was literally put together with zip ties. Sun Auto in Tomball was the last repair shop to touch my car. The dealership said the part is completely fine. It’s the craftsmanship that’s causing my AC to work off-and-on because any bump or sudden movement will cause the parts held together by ZIP TIES to not work how they’re supposed to. I’m beyond disappointed. Do not bring your vehicle here unless you’re willing to risk sloppy, unprofessional workmanship.
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August 2023 by D K
We brought our vehicles in for inspections and services at the Sun Auto Service on Mueschke Road location. They were friendly and very helpful. We are happy with the services they provided and will bring our vehicles to them again.Services: Auto battery replacement
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August 2023 by Travis B
Chris and the others guys was great. My car was hit from behind. They checked everything for me. They aligned the car and fixed a tire. My family always get great service from this location.Services: Tires
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August 2023 by Rudy Delgado
My wife took her vehicle for an oil change. A simple oil change……smh. Got home and parked the vehicle in the garage, later on we notice oil leaked all throughout the garage. Called to notify and they say they don’t know what happened but it wasn’t their fault. Now I have to get a lawyer. All this for just wanting to get an oil change! Gaaaadaammm!!!
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August 2023 by Ann R.
I'm disappointed to leave a one-star review because my initial experience seemed positive. The guys were so nice and accommodating...Essentially, I brought in my 2021 Highlander with a broken AC condenser and supplied the part myself with the understanding that they couldn't warrant the part should anything happen. It was replaced for about $1,300, and I went on my way. A few weeks later, an issue stemming from the same repair cost me another $1,000 because they "couldn't warrant the part."Now, only six months later, my AC is intermittently acting up. I take it to a Toyota dealership, and they inform me that my car was literally put together with ZIP TIES. This particular Sun Auto was the last repair shop to touch my car. The dealership said the part I supplied is "completely fine.... It's the craftsmanship that's causing [my] AC to work off-and-on because any bump or sudden movement will cause the parts held together by zip ties to not work how they're supposed to."I'm beyond disappointed. Do not bring your vehicle here unless you're okay with sloppy, unprofessional workmanship.
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August 2023 by Sean J.
Took our mostly new 2020 BMW in for an oil change on 8/4/2023 and they "claimed" that the previous dealership oil change messed up the bolt on the drip pan. Mind you, we had no leaks or engine oil warnings before we went in. They said the bolt was too tight and they could not turn it (total nonsense) so they turned us away. Today I pull the car out and there is oil all over my garage floor. After calling, they again "claimed' it was already leaking which is absurd because if it were leaking this badly the engine light would have come on probably within 48 hours and the last oil change was in 2022!EDIT: I went to another mechanic on 8/5/2023 and am attaching an image that they found my drain plug was stripped, which is what is causing the leak. Also they said at the rate it is leaking there would have been no oil left had this stripped bolt happened even a week ago, so no SUN Auto, my dealership did not cause this issue. Your techs stripped the bolt due to incompetence and negligent behavior!STAY FAR AWAY!!!!
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July 2023 by John Supan
Chris was very Polite & the Service was done well within the time Allocated. Chris called me back with the Details of the Service Required. Very Happy with the Results & Pricing. Thank You Sun Auto!Services: Electrical repair
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July 2023 by John S.
Chris was the Individual I dealt with & He was very Polite. He called me back with the Details of the Service Required. The Time Allocated for the Required Service was well within the amount of time specified. Very Happy with the Results & Pricing. Thank You Sun Auto!
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July 2023 by Elizabeth OBrien
The guys that work at Sun are so helpful! They got my tire diagnosed and replaced in 1 day, and it involved dealing with a Honda warranty package, calling, getting funded via the warranty. Cameron also charged exactly what the warranty paid, eventhough it was a couple bucks over. Great communication also. Will definitely visit again for future car needs.Service: Tires
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June 2023 by Scott Duke
Absolutely hands-down, the most experienced and well rounded shop in the cypress area. Pricing is fair, and everything is explained well with help from experienced people at the front desk. ASE certified mechanics fix cars here!
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May 2023 by Jeff Rachman
Cameron and his team did a great job on my Ram, replaced battery, oil and fuel filter changes, communicated clearly and professionally with me and went out of their way to provide courtesy transporting to and from my home when my Ram was ready for pickup . Great customer service all round! Highly recommend Sun and Auto on Mueschke Rd!Services: Electrical
