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November 2023 by Julie B.
If you drive a European car, Lucas is for you Chris and Ryan are super easy to work with This is it I got oil changed, and car inspection done. Surprisingly car was washed and vacuumed. Thank you. They also made recommendations on upcoming items. My car will need. Very knowledgeable and helpful.
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November 2023 by Telling Itlikeitis
I recently had my Mercedes Benz serviced at Lucas Auto Care and I couldn't be more pleased with the experience. From the moment I pulled in, the professionalism and expertise of the team was evident. They were transparent about the issues, gave me clear breakdowns of the necessary repairs, and had my car running smoothly in no time. Their attention to detail was impeccable and they treated my car as if it was their own. I wholeheartedly recommend Lucas Auto Care to any Mercedes owner. Their commitment to excellence truly stands out in the crowded field of auto repair. If you want top-notch service for your luxury vehicle, look no further!Service: Exhaust
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November 2023 by Jason F
If you need high quality repairs at a fair price, I recommend visiting the team @ Lucas Auto Care. Ryan and Chris were a pleasure to work with replacing the brake pads on our BMW. They also followed up post-repair to make sure everything was running smoothly. I would definitely use Lucas Auto Care again for any of my repair needs.Services: Brakes
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October 2023 by Kristen Edwards
I started working with Lucas a couple of years ago when I bought my Mercedes! Since I've never owned a European car, I didn't know how very different owning this ride could be...Because the SUV was not taken care of before, I've spent quite a bit of time at Lucas. The first time I took my Benz to another company because the service light was on. They did an oil change, when it actually needed a service, and when a company doesn't know the difference between an oil change and a service...I decided I'm only going to work with the European Car Pro's!ALL of these guys are awesome, and they've always been there when I needed them most!Services: General repairs & maintenance
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October 2023 by Mark Bodley
Completely impressed with the experience I had, working with Lucas Auto Care. The product knowledge and attention to detail that they exemplified throughout my repair, was second to none. Sincerely - in a world where seemingly, "good" customer service is hard to come by, the staff at Lucas completely exceeded my expectations and provided a GREAT experience. What an unexpected surprise, it was. Keep up the great work, guys!Service: Auto brake repair
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October 2023 by Jeffrey K.
Repeat customer. I think this is one of only a few legitimate, honest car repair businesses. Their warranty is one of the reasons I'll go back.
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September 2023 by Michael Davis
I drive a 2007 corvette. Frank Vettes took care of my car until he passed away. I found Lucas Auto on the internet with surprisingly great reviews. I took my car there and Ryan was my customer service representative.He along with Lucas Auto Care did a great job in resolving my problem.Ryan called the next day after I picked my car up to see how things were going.Great place to care for your care, great customer service and pricing is fair.Thank you Ryan and Lucas Auto Care.
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September 2023 by Jennifer Svensson
You guys are running a solid operation. As a business owner myself, I appreciate the transparency, customer service and the willingness to go above and beyond especially with the concierge service. We just switched to Lucas servicing both our vehicles, having been a loyal customer of the Land Rover dealership for 10+ years. Every time we visit Lucas, we are reminded we may the right choice to switch providers. 5 stars for Lucas.
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September 2023 by Gian
Lucas Auto is amazing. Every single employee is extremely friendly and helpful and will ensure you get the service you need without overcharging you. This was the first place I took my car when I moved to Houston and I'll never go anywhere else. Better service, work, and prices than the dealership too.Services: Air & cabin filter replacement
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August 2023 by Joel Romo
Very professional knowledgeable andCourtesy ride service is great.Not to mention that car wash after the great service.So yes they do explain the importance of preventive maintenance and good care.I bought my 2013 Porsche Cayenne used, and they gave it the good look around made recommendations to bring everything up to par. I must say that I wish I had also visited them earlier this year with my BMW for services earlier this yearI'm Sure I would've saved a ton of money compared to what the dealership charged.Don't let those fancy sport's cars intimidate was very presently surprised with the cost.Services: Transmission
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August 2023 by P Network
I just brought my wife’s BMW into Lucas and they were great! She hasn’t been able to drive it for over 9 months due to the repairs needed. They were able to complete in 3 days and she was ecstatic! There were options that other shop’s didn’t offer and their experience shows. They kept me updated throughout the entire process and even Ubered me home after my drop off. I received a follow up text after my service was complete as well from the owner. Service here was top notch and they have gained a customer for life!
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August 2023 by Lynn R.
Have had my Range Rover serviced at this shop for oil changes and flushing fluids the pricing is fair and customer service is above and beyond. There was no pressure for additional services recommended for high mileage. I will be a repeat customer and definitely recommend it to the public.
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July 2023 by Brent Allen
The guys a Lucas did an awesome job. They were fast, friendly, honest, reasonably priced (vs dealer), and it is clear that they do quality work. Those traits seem impossible to find these days - especially in the automotive industry. Don’t be put off by all of the exotic sports cars like I was for years - their prices are not through the roof.I brought in my X5 because the A/C quit blowing cold. Chris was super transparent and explained everything in detail including giving me a cost estimate break down. He even wasn’t going to charge me for the diagnostics and coolant flush/refill if I chose not to proceed with the work. I knew there were some other items that needed to be taken care of on the vehicle but they weren’t pushy at all. In fact, I asked them if they would give the vehicle a quick inspection on the major systems and let me know what they found.Prime example, the rear tires needed to be changed and rotated (and aligned/camber angle adjusted) due to uneven wear. Their quote seemed a little high. Chris agreed and pointed me to Discount Tire or Sam’s.These guys have earned my future business. Big thanks to Chris and the rest of the team at Lucas for the great work and the super quick turnaround!Service: Auto A/C replacement
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July 2023 by Steven Allen
On behalf of the entire Allen family, we're sending a heartfelt THANKS, to the entire staff at Lucas Auto,. We transported our Infiniti M37S 7hours, from Mississippi to Cypress Tx., for a completely brand new engine installation among several other additional repairs. The customer service was excellent, a special thanks to Ryan. Upon completion of the work to our car, which was done ina very timely fashion, we confidently drove back home to Mississippi 7hrs without any issues. We greatly appreciate all the courtesy and hard work!!!Services: Air & cabin filter replacement
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July 2023 by Azhar Patankar
I had brought in my car for underbelly guard and fender replacement. The replacement was done the same day the parts arrived. Jason the service manager was very professional, very helpful & gave a fair price. In addition, they give complimentary car wash and shuttle service.Would highly recommend this auto shop!Service: Body & Trim
