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October 2025 by Liz Sampson
Patrick is very professional and had great pressure to work out the focus areas without pain. My shoulders felt much better at the end of the session. The spa is clean and inviting. Thank you.
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July 2025 by Lettie
Best 1st time massage experience! Checked off on my Things To Do List. Thank you all and may your business prosper.
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May 2025 by Ally M
Actually the worst experience possible. I booked a facial and they didn’t mention at all to stop using any dermatology product. Then they said they couldn’t do my facial. ALSO didn’t offer anything else like a massage at all. I’m moving out, however I got a gift card so I was excited to try. Huge disappointment. Not the best customer service
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February 2025 by Mary Kyle
I had a great experience! Becky was at the front desk and was very pleasant and helpful. Cammie did my massage and it was great! The only “complaint” I have was that I wasn’t a huge fan of the music that was playing but it wasn’t bad my any means. I just feel like there could be more relaxing no music playing!
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December 2024 by Kirby Neeley
Veronica was great!
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October 2024 by Carolina Girl
Last Christmas, my husband gifted me a membership to Massage Envy. Each week, I tried a different massage therapist until I finally found the perfect one—Miss Loraine! She's amazing, and I will miss seeing her every week, as well as our conversations. Yes, I talk during my massages, lol! Also, I have to add the ladies at the front desk were lovely, too.
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September 2024 by Noura Dembele
Abby, the front desk receptionist, is so rude. When I asked for information on what their skin facial service entails, she said very sarcastically, - “Have you never had a facial before?!” How can that be your response to a customer? That’s so disrespectful! I don’t recommend this location at all. Take your money somewhere else, where you will be treated with respect.
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August 2024 by joycelyn arnett
I wish the experience at this location was better. When being called to the back, the therapist let the door close and the front desk had to open it. I was offered water by my previous therapist Alma, but this therapist seemed in a hurry. The massage itself felt rushed and uncomfortable, like my skin was being rubbed too fast. I normally leave feeling rested, but this time I did not. The room and oil were cold, which added to the discomfort. I understand that all therapists are different, but given the price of the massages, I believe additional training is necessary. The front desk staff was great, but I feel my therapist lacked compassion and effort.
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June 2024 by Addisu Fantahun
This a very shame and pathetic place . The receptionists are racist . I booked through the phone and confirmed with them. When I arrived they acted like I'm invisible and not welcome. I'm not sure, if it's becuase of the color of my skin or the way I address that did not impress them . DO NOT GO TO HIS PLACE ... not welcoming place at all.
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March 2024 by Chrissy McNair
**update. They redeemed them themselves by offering a massage by a more experienced woman**
I usually go to the Tomball location, but my schedule conflicted.
Jose was not good! I went in thinking it would be good to have a male, with firm pressure. But it was the worst one yet!! I got the impression that he didn't want to be there, I was his first appt of the day. I'm not sure if he was falling asleep, but he was rubbing in one spot the entire time. I'm in so much pain today from that!! I started on my stomach and that was nothing special, he was just rubbing to justify it as a massage though it was the bare minimum of that. My son who is 12 does a much better job than a trained professional did.
I hope he's not like this all the time. Please don't allow him to give massages, he needs to be evaluated!!
I have a lot of knots in my back from having a desk job all my life and today I feel like I'm in worse shape than when I went in. I will never be back to the Cypress location ever again, I'll drive the extra miles to Tomball where I know I'll be treated well and get my hard-earned money's worth!! I didn't get it this time! It was such a waste!! I should have canceled!!
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March 2024 by Reese Hornback
Irasema was great and really helped relieve tension
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March 2024 by Darla Guerra
Veronica saved me yesterday. I was in such pain when I got there and she helped me so much. She has a gift. Grateful for her!
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March 2024 by Marisa Redublo
Alma is awesome!
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March 2024 by Jennifer bridges
Neda is amazing! Love the microdermabrasion, light therapy & facial. My skin looks refreshed and glowing. !
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March 2024 by shabnam Rajabi
Always clean, cordial staff, and a great massage.
