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April 2024 by Gail Henegar
I had a great experience. Mr. Richard was very knowledgeable and patience with me. My purchase was quick and easy. This was a Mother’s Day gift.
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March 2024 by Lynda N.
Friendly and knowledgeable staff, Richard made our purchase so easy.
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March 2024 by robbie cook
Great service, love the mattress
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February 2024 by Charles Argento
Place is one big upsell. They don't have anything you would buy for display.
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February 2024 by Yali Xiong
Staff are friendly but the product I am currently not satisfied.
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January 2024 by Lee Chmielowiec
My visit there was Exactly what I wanted fast painless in and out. Good service. Great price on a mattress exactly what I wanted. I never thought I’d say this The entire transaction was pain-free,Lee
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November 2023 by Samantha
I recommend Richard, by far the most understanding and not trying to "sale" to you. But really help figure out your needs and go the extra mile.
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October 2023 by R Toshinaga
Easy transaction, thanks to Richard’s patience and guidance! He’s one of the most sensible and reliable sales agents I’ve met!
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September 2023 by Diane Bradford
So I truly enjoyed shopping with my Sales agent today..she was so knowledgeable and nice to me. She explained all my concerns. She was patient. KATRINA, Thank you for helping me select the perfect mattress. Can't wait for it to arrive!
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September 2023 by david rostron
Great service as the salesman presented all the options with a wide range on comfort and price along with labor days discounts including next day delivery. Highly recommend this location for Mattress Firm
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September 2023 by Erica Menjivar
Best customer service!! I will recommend this location to my friends and family!! Shout out to Emely she went above and beyond in explaining in depth our options. Thank you so much Emely!!!
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September 2023 by Laura Graff
Richard and the team was wonderful to work with. He was very helpful and a pleasure to work with. The offer that they were able to make me was more competitively priced so we purchased our new bed from him.
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September 2023 by Kathy Grant
Tom was a great and bery professional salesman. He listened to understand our needs and wants. He asked the tight questions yo qualify us. Very knowledgeable. Patient with letting us try many different mattresses. Was able to assist multiple customers at the same time. Followed up on our purchase, as promised.
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August 2023 by Carina Hasselfeld
The window of time for the bed to be delivered is not communicated properly with the warehouse. Buyer be aware, you could end up with 8pm to 10pm! The warehouse was supposed to call, they didn't. So I called the store, twice! They said they'd call the warehouse to see if anything could be done. I find out later this was not done not only by 1 representative but two! I called twice! The 2nd call was to follow up with the first. Only to realize that the first representative did nothing just like the 2nd. They say they call and not. Got a 3rd representative and was basically told tough, this is what it is with next day delivery. They offer it so why not take advantage of it especially when you're spending close to two grand! They are eager to get your money not so much with the follow up or follow through. Poor customer service.
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August 2023 by Ryan Sieuchan
Excellent Service! Richard went above and beyond to get us what we wanted and we couldn't be more pleased with his knowledge and superior professionalism. If you're thinking about anything bed related, go see Richard!
