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April 2024 by Samira Bee
Lack of customer service from Manager Joseph to new clients.
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April 2024 by Larry Joseph
Awesome
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March 2024 by Ryan Martin
Great experience and highly recommend.
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February 2024 by T B
Revised 02/05/24 - Spencer is an awesome staff member and so very helpful. Thank you.Revised 11/14/23 - Dacorian has been a huge help to me at different times when I have needed assistance, and their Regional Manager recently helped me very quickly with a billing issue. And sometimes when I have a question and need assistance I can rely on other locations to help me as well. Also, there is a floating manager (I think), and she has helped me as well.Initial review:Highly recommend this place. Wish there wasn't a code to enter when you leave the facility - because that means when you have a big vehicle or moving van that you have to pull over to a gate code box twice.Also, the outside doors to the building I am in does not have a door stop, and when you are moving things by yourself it becomes cumbersome to find something to hold the door open. The width between the end of the door and the closest thing to hold it open is more than say a heavy detergent bottle - you either need a very HEAVY flat rock or something that has some weight to it that is at least a foot long.Adding door stops would be a huge help.The AC is running nicely. A friend says that the building smells like moth balls. I wouldn't know because I have never used them but if that's the case they are likely in someone's personal unit.I found the staff at the front desk very easy to work with, and I like how convenient they are to where I live. I originally went to look at a different company on the same street, the experience was not even close to the good one that this has been.
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February 2024 by Julie Schnacke
We had our motor home stored in a covered spot and the catalytic converter was stolen. No cameras saw it. We then noticed twice the small gate was left open so anyone could walk in when the office was closed. There was no concern from the company.
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February 2024 by Wendy De Anda- Aguinaga
Spencer was amazing and so thankful for his patience and working with us during a difficult time. We have had nothing but positive interactions with the staff here since we rented our unit a year ago. Would definitely recommend!
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February 2024 by Tim Leo
I forget the gentleman’s name, but he is the Goat!!! Taking care of 2 properties and helping me out in an efficient, timely manner!! Can tell he enjoys his job and smart stop is incredibly lucky to have him!! Future regional manager!!!!
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February 2024 by Shay Banks
Staff was nibs and answered all my questions. I was pleased. Thank you
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January 2024 by Lisa Cannon
Spencer was fantastic!!! Thank you very much!!!
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January 2024 by Jordan Allen
Decorian was very informative and gave a great presentation of the facility. Great person to have as a representative of the company!
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January 2024 by Mauricio Trillo
Decorian did a great job showing me around.
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December 2023 by Julie Tatum
Great customer service. Excellent in every way. Definitely recommend.
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December 2023 by Philip Tilton
Great storage, friendly staff, plenty of handy carts, and very clean.
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December 2023 by Ginger Ellison
The lady on site was very professional & informative, great personality I’mGlad I picked SMART STOP TO STORE MY BELONGINGS ! The property was very clean !!
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December 2023 by JJ Sanchez
Thank you Joseph for being very helpful and making this process very smoothly for me ?