-
February 2024 by James
For my newer vehicle, a ‘20 Toyota Corolla, they did the D carbon service, replace the fuel pump, and early transmission service all did provide better mileage.
-
I recently visited now auto care with the hope to get a routine oil change. When my car was brought in it was as expected service. I was sent pictures of issues and quoted for them. Nothing unusual I told the guys running desk that I would wait for a while on those bigger repairs and then let them finish the oil change.I sat in their waiting area for a little while longer before one of the techs comes and tells me there's an issue with the threads on my oil pan. The options they gave me was to put the plug back in and don't attempt an oil change or purchase a new oil pan. I tell them to plug it and I'll return the next day for a repair.The next day I return (I only came back because they did my previous oil and hoped they'd be willing to help in the interest of their reputation). after letting them look at it for a while I give in and tell them to just install a new oil pan. I leave to let them do the repair, but 30min after I leave they call me and tell me they fixed it without the use of a new pan. I was very excited thinking that all I would have to pay for was an oil change and maybe 30$ for a plug. I paid 180$ for what I feel is their brainstorming time just to put in a new plug and gasket.I admit there is no leak and my car runs fine but I felt a bit cheated after of the expirence.
-
February 2024 by beth lee
I would stay away from this place at all costs. I called ahead of time and gave them model and make of my car and asked for quote on oil change. I was told it would be 79.95. When I took the car in today, I confirmed with the sales guy how much it would cost because I had a coupon. He told me that my coupon was worth $60, and so my oil change would be no more then $20, which is exactly what i was expecting to pay, so all seemed ok. I later received a call telling me I needed a few things done to the car, which I said now to. I was asked if they could speak to y husband which I found offensive so I said no. When I went to pick up my car, suddenly the price was $48. I asked the guy why he changed the price from what he quoted me and eh said it needed more oil. I seriously dont trust these folks and will not be back.
-
February 2024 by Zina
My 4th time to get my oil change here and the 4th time they tell me I need additional work done. First time it was breaks, 2nd time Spark plugs , 3rd time I can’t remember and now replacement of the front bushings. I only ask them to change my oil. Every charge is around $1200+ dollars. They sent me a video, that showed them taking my tire off to do this inspection and I sent it to my Lexus Service guy who I have been using since 2019. He said yes, they are worn but not tearing/splitting. I understand and appreciate the thoroughness but this is the last time I will take my car there. I would rather be a repeat customer and give my business to a honest business not Now Auto Care.Services: Air & cabin filter replacement
-
January 2024 by Julie Snipes
They always get my car taken care of and are all very helpful.
-
January 2024 by Emil Raffetto
The people at Now Auto are friendly and knowledgeable about auto repairs. They always explain the work that needs to be done, and their work is excellent. I highly recommend Now Auto to anyone looking for honest, competively prciced and excellent auto repairs.Services: Carburetor cleaning
-
January 2024 by Michael Lawson
I have taken my car to over 5 mechanics and 3 dealerships trying to find a suspension noise with my vehicle. Now Auto Care figured it out in a half hour. Very pleased with everyone there. Very courteous and great service. You won't be disappointed with this business.
-
January 2024 by Keri C
We ❤️ Now Auto Care
-
January 2024 by Rebecca M F
Sometimes when it rains it pours. My vehicle is about 11 years old and required almost $5k of work in a two month time span all around Thanksgiving and Christmas. Bruce Matt and the outstanding crew made the blow a little easier to stand. They’ve repaired my car it’s running like a champ, back to how it ran when I purchased it years ago - and I have no complaints whatsoever.Awesome Team.
-
January 2024 by Vera Beba
When it rains it pours. Started my day with kitchen faucet leaking then took my daughters car for brakes to Now Auto care thinking it wouldn’t be a big deal. Well it was she needed brakes, Rotors and 4 new tires. All days before Christmas. The guys were so helpful and kind. They worked with me. I was on the verge of a breakdown my day was so stressful. Thanks to them and financing all went great… thank you guys so much. Happy New Year
-
January 2024 by Luz Bell
Now Auto car is a great place, honest and they take great care of our cars. I trust them with all of our vehicles.
-
January 2024 by lee hill-brown
Love you guys. Thank you for all you do ??
-
January 2024 by Dina Brisson
Brought car for an oil change and once over for the winter. Was told my rear main seal needed immediate replacement at a cost of $3500. They sent a video showing the issue, which I appreciate, but the commentary was filled with scare tactics of imminent failure. The video, however, showed minimal splatter and my oil level was fine.After saying I would consider it later, a 2nd employee called me to insist it be done today and that it would cause an engine fire or worse.When picking the car up, another employee doubled down on the fire claim even though it's synthetic oil that burns at 500⁰ or more and exhausts heat to about 400⁰ (engines even lower than that).When I said I hadn't noticed any leak, he tells me dirt kicks up on the road, absorbing the oil so I wouldn't see it. Well, in that case, how does the oil catch on fire? And why wouldn't the splash guard keep all that dirt out?I don't dispute I have a main seal leak but I don't appreciate the dire emergency approach. Tell me to watch my oil light, check the oil level and keep it filled, but have it addressed sooner rather than later. That I would respect. But telling me my car is going to catch fire while you point to another car on the lot that has the same problem with a major oil leak (what a coincidence!!) that you're also fixing today, reduces your credibility.Oh, and I priced out the work and it's more of a $1500-$2000 job. Had I been treated with respect with reasonable warnings, you would have had my business. But high pressure scare tactics have lost me as a customer.Very disappointing. Gives auto mechanics a bad rep.
-
January 2024 by Dave Scholfield
Always ready, great quality at good price. I trust them implicitly with my ride. Thoroughly professionalService: Oil change
-
January 2024 by Rosanne Cebrzynski
I’m very confident in getting my disability van issues taken care of at Now Auto Care. Victor and Anthony always explain the problems so that I can understand it and I have never had an issue with any of their repairs. I very highly recommend their business.
