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June 2025 by Des marie
This oReilly is the best! Manager Jorge delivered excellent customer service and displayed accurate knowledge, something that we women need!
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May 2025 by Michelle Hallgren
I went to O’Reilly for help with my license plate. My LP was hanging on by one screw so I asked the guy who was heavy set for help. I just needed 2 screws and he shows me all these screws and didn’t offer to help or tell me which one to get. He didn’t offer to go to my car and see what I needed. He was totally useless and I’m surprise he worked there. He seemed like I was a bother and he hated his job. God forbid he has to work
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April 2025 by Martha Parlour
Jorge was super helpful and really nice. He helped change my battery and was super quick. Thank you so much!!
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April 2025 by Daniel Montoya
This is the second time I've had this happen at this O'Reilly. I had them charge my battery and came back after 2 hours and they said my battery was bad because it wouldn't charge. I took my battery to the O'Reilly on Barker Cypresa and they said it still had 114 minutes to charge. Definitely avoid this O'Reilly. As a business owner myself I would have already considered looking to replace some of the current employees for the lack of work.
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July 2024 by Oscar Burleson
Bad experience with phones being answered, being disconnected after 20 to 30 min. on hold, called on two totally different lines & the last line called on being answered & helped before the 1st line is even answered after already being on hold!
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July 2024 by Piyo Olivares
When
This spot opened up it was great but lately it has been the worst spot to go to they have this one kid that everything i need needs to get ordered i asked for brake shoes for a silverado and they had to be ordered asked my wife to go to another person and they had them in stock later that day i went to the same person asked for the wheel cylinder and the same kid didnt know what that was and could not find them in the system he asked for help and what do you know right under wheel cylinder and guess what had to be ordered told my wife to go to someone else and they were in stock
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July 2024 by Mia L
This store has the worst service I have ever seen, I waited about 25 minutes and when I asked them if they could check the engine light, they told me with an attitude ,that they couldn't because they were busy. Went to auto zone and took us 5 minutes to get it done.Auto Zone is much better in every way. From now on auto Zone will be our store.
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July 2024 by Steven Saffold Jr
I recently had A problem with my a/c system. I spoke to the manager at this location that gave me some advice on what he suspected could be the problem. U got an estimate from a ship that my next door neighbor recommended and I took the estimate back to this baggage to see what he thought. He was also familiar with and they fixed my a/c. The manager Jorge is an honest guy. HeEOULD NOT TAKE A TIP FROM ME! I really appreciated his help. If I need parts for my car, I’m coming to his location FIRST!
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June 2024 by Niko
Long wait times on the phone
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May 2024 by CM PAINT CLEANING & MORE
20 minutes on line and I need to check my engine light on an I have to wait to release a the customer for check my engine light on bad a customer service
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April 2024 by Raja M Junaid
Waited about 20 minutes in line but the guy straight away declined to give service for car check engine light. There were 5 cashiers at the time and they could be easily manage the things and after me there were only 2 people left
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February 2024 by Jesus Flores
Great customer service at this location everytime.
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November 2023 by Eduardo Alvarado
Too many workers and no one tends to help out in the front. Like I've been standing like about 20 minutes and still nothing and it's being like that for the past months every time I go get what I need it's always a 20-30 min wait... now I know yall got at least 4 of yall in there yall gotta move with a purpose or sum like it's getting ridiculous it wasn't like that before and it's annoying to see that yall are having more conversations than actually doing yall jobs to check out customers that have neen waiting for more than 10 minutes like ok clock out and go have fun with your coworkers then. New management sucks or idk whats going on but it sucks right now
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November 2023 by Joseph Miller
Good location for me, the staff is always busy, but they take time to answer questions. If they don't have what you need, they can usually have it for you later the same day.
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November 2023 by james conrad
Excellent Joseph and the employees go out off there way
