-
March 2024 by Joseph Tello
Terrible customer service they cannot They never wanna get back with you to help you out Been waiting for 2 weeks on an answer no answer
-
June 2023 by Anthony Luck
Love it here till they started changing employees. Yah will be missed appreciated all the great service yah gave me
-
March 2023 by DQ
I hardly dislike this specific prosperity bank location. I have an account. They wanted to charge me over $300 to cash a check! The second time I wanted to cash a check, they didn’t have money, but they’re a bank…
-
August 2022 by Justin White
Really bad customer service, switching to other bank that solved my problem
-
November 2021 by Sean Thurman
This bank is so bad that I don't even know where to start. They deposited somebody else's money into my account once and didn't catch it for days. The person who's money they put into my account had the same last name but my account was a business account with my business name on it. That tells you how incompetent they are. They never follow up with phone calls when you have an issue or need to speak to someone. I have left multiple messages for somebody to call me and they never call me back. I don't understand how a business can operate like that especially being a bank who you would think would be more competent and have better customer service then most. I've had better customer service at a McDonald's where half the people didn't speak English. My advice is don't use this bank. I'm in the process of closing my accounts.
-
June 2021 by Rustycar
Masks not required, always friendly staff, they even provide genuine customer service which is rare these days.
-
June 2020 by Martin Mensah
They are kind and polite. Very humble worker unlike those in the wells Fargo bank on the next block
-
January 2020 by Ken Coons
Very pleased with banking services offered. New online banking and app is fantasic. Overdraft protection can be higher than your average bank, but can be costly if used. They're are not just any old bank, very personal service.
-
October 2019 by SMDsky1972
Horrible service use my whole lunchtime just to cash a check
-
December 2017 by Gary Huang
Great and speedy services!
-
August 2016 by Patrick Hood-Daniel
The bank employees have been kind and helpful so far.
