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December 2023 by Eloisa Montoya
Staff are nice, pleasant and helpful.My experience always. Every time.The BEST Quest staff!!!
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November 2023 by Ali Hemati
I had a pleasant experience with this location, I didn’t know I needed an appointment, but the staff there took care of me in no time.
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November 2023 by M R
As a Physician, I also needed bloodwork done and decided to visit this location... big mistake!!!These people are not trained well.Just look at the hematoma in my arm.Thank you, Idiot at Quest.
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October 2023 by Ying Ying
Sad place. Waiting forever even though I had an appointment and already checked in. Nobody was in the front desk. When I asked, no one bothered to check and solve the problem. One told to wait, another one told to wait. Until I was mad and almost gave up then someone cared. I hope they looked and checked to help instead of just looking at the machine and having excuse. Their TV screen was off so I couldn’t tell if my appointment was checked in or having any problem.
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September 2023 by H E
Parking sucks. No one is there to man the front desk. I waited over 15 minutes to drop off my labs and when the staff saw me waiting at the window, they would walk off to do something else. When someone got called I stood up and said excuse me and told the staff that I needed to drop something off. She tells me I have to sign in and wait in line. If there was someone at the front desk or would even talk to me, I could have already been signed in! Another gentleman told me he’d been waiting and that he was told he was next and then the staff called four other people instead. Go to any other location except this one. The one at Memorial Hermann had me in and out in less than ten minutes. Oh, and they have a front desk staff.
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August 2023 by Danielle Shepard
Would give zero stars if possible. Every time I’ve been here there’s at least 10 people waiting in the lobby who had appointments scheduled for over an hour ago. It also smells weird, like they might not be cleaning frequently.
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August 2023 by Hoodie Daddy
Totally the worst location! Took an hour just to dropped off a specimen! Not recommended. If it shows on your GPS barker cypress location you better look for another one!!
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August 2023 by Trei Hill
Wait time was excessive with an appointment. The person that was taking my information couldn’t figure out my insurance and told me I was wrong when giving my information.
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August 2023 by Kevin Ruthstrom
Cannot believe this place is still up and running, they have zero respect for patients time. This is the only location closest to me and everytime I sit 1-2 hours just waiting to be called back.
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June 2023 by Emily K.
Had to wait an hour to turn in a FROZEN stool test. I think that should tell you enough. Biohazard risk and idiotic management
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June 2023 by mls limo
We came today morning at 7:00 am I’m here now 8:25 am I’m waiting to call my name because I came walk-in at least they have several employees to serve people with a appointment they need one person to serve the people they came walk-in.
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June 2023 by Got Steph
Never again !!!!!! Staff rude. 20 min early to my appointment a still waited about an hour . When I asked ( has to ask twice ) they look at you as if you are an inconvenience to them . No I’m sorry for the wait or any polite gesture . The Spanish lady was about the only one in there sincere enough !!!! It be your own kind I swear !
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May 2023 by C J
This location takes people back by the order they check in, regardless of appointment time. Appointments do not have priority over standby patients. This is a terrible practice. When I questioned staff about the issue they denied it was happening but you can see the names of standby patients and those with appointments on the screen so it’s easy to tell what’s actually happening. No use making an appointment at this location. Also, they have 10 rooms and about 6-7 people working but 2-3 are standing around in the back gossiping with each other while the others work. They have no respect for patient”s time. Prepare to wait an hour minimum every visit or find a different location. I thought Labcorp was bad so I came here instead. Big mistake, Quest is absolutely terrible.
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May 2023 by Lesley A.B.
Prepare to wait a long while even if you have an appointment. I can't understand why such a busy business doesn't have a receptionist so if you have questions good luck.
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May 2023 by Phiphi Winner
Very slow and that’s with an appointment and the place stinks badly and not cool enough Alisha my phlebotomist was very good even though I have very hard veins hopefully they will get my people to help speed up the wait time and some one to keep the front clean and cooler thanks again Alisha stay sweet
