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December 2023 by Charliuz
I can't say enough positive things about the car wash, and Ariana deserves special recognition. Her dedication to providing top-notch service was evident throughout my visit. From her meticulous approach to her friendly and professional attitude, Ariana went above and beyond. My car has never looked better, thanks to her exceptional work. Highly recommended!
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December 2023 by Charlie
I recently had a fantastic experience at the car wash, and I must commend Ariana for her outstanding service. Her friendly demeanor and efficiency made the entire process enjoyable. I highly recommend this car wash, especially with Ariana's exceptional service.
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October 2023 by Prestonrific yes
Nice car wash but some of the car wash attendants are so rude. The black lady who attended to me on Sunday Oct,8 at 3pm was so mean. She literally yelled at me because I could not hear what she was saying behind the mask. When I asked her why she is being rude, she cursed at me at called me a pig. I am naturally a calm person so I brushed it off. Young woman, I hope that will be the only job you get to do your entire life.
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October 2023 by Alicia Sanchez
Ashley M has excellent customer service! Every time I have came to TJIS location within the last two weeks she’s always working hard and her personality is so OUTSTANDING and she stands out from the other team members!She NEEDS a promotion- this is what TJIS location needs!!!
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October 2023 by Huzaifa Hussain
They lied and sold me a membership. the girl said today we have a special for 1 month of unlimited car wash for 10.99. so i paid. Just check their email and it says its auto renewal for 21.99 per month and if i cancel they will charge me a $5 cancellation fee. SCAM
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September 2023 by Leslie S
Overpriced and beg you to purchase a membership before you get your car wash, so anooying. They hand out wipes when you visit but I feel the price I paid that had to be included. My car was not dried to a minimum, it still had water spots. I will not recommend this place.
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September 2023 by Darrin Barton
This location is fantastic. Everyone there has a smile on their face and customer service is on the forefront of every interaction. They always have towels readily available and rarely have any of their equipment “out of order”.Great team and great experience each trip!Service: Vacuuming
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August 2023 by D Sadler
Great service! The staff is very helpful, kind, polite, and friendly! The Ceramic Duck always has my car "show ready!"
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August 2023 by Joel Renner
Great experience. The car wash did a great job. Love the vacuum & the use of the microfiber towels. I went on a Saturday morning & it was not busy. I wish there was a location near where I live.
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August 2023 by Cesar
It’s a great wash because the employees are nice but one of my other cars got damaged on the wash and management was honestly rude and not helpful. If you get your car damaged just know that you’re not covered. I had to pay around $3k out of pocket to get my car fixed. And Management was just annoying and horrible when it comes to handling claims.
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July 2023 by Mahdi Parak
Very aggressive and rude employees ( it is a young lady) . This is the third time in the row I am going there, and there is no towel. When I asked employees, he said you can go ask the office. The young lady in the office will send towels whenever she feels it is needed. When I asked, why: she mentioned our customers are stealing towels. Two times their air and vacuum were not working. Quick Quack has to really consider auditing this branch.Respond to owner: the towels are stacked in the office. Employees are lazy to restock them. Your employee was insulting. They would need to be couched with their behavior. I dont think anyone in an area like Cypress would benefit from keeping the Towels. This is not the first time I have witnessed this behavior.
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July 2023 by Ben Karpen
At the first station one little jet sprays the car. The top brushes never touched the car. The passenger side brushes barely touch the car after it goes past the side view mirror, but the driver side brushes are so close to the car and aggressive it popped off the side view mirror cover, which then dented and scratched THROUGH the paint protection film either from hitting the ground or from the brushes themselves. The car was rocking from the force of the brushes. This location is in desperate need of maintenance and recalibration. No apologies were offered after they went to recover our body panel, but washes like this never admit fault.Update 2: As of July 1st, management has not reached out to discuss solutions for reimbursement.Update 1: Management reached out and invited me to speak with their customer service team and location manager. I went back to the location to leave a formal report and will update when I hear back from them.
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July 2023 by Rick Gee
Quick Quack car was is a great service. It is easy fast and convenient. If I could make one suggestion, it would be to open just a little earlier so it would be easier to get you car washed before starting out the day. I use the subscription for multiple vehicles and I find it to be a good value.
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June 2023 by Guadalupe Navarro
Jacob went above and beyond with his genuine customer service! He connected with me when he noticed I drive a manual. He's a very kind young man that works with integrity. Thank you for hiring such friendly staff! I'm very happy with my ceramic wash membership. Towels were plentiful and dash wipes smell great. Thanks guys!
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June 2023 by Ashley Heaton
Quick & friendly service. Very clean and neat facility. A great car wash every time. Love having a Quick Quack by our neighborhood. Use them all the time!!Services: Polishing
