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February 2024 by Lea Harper
We’ve been going to this Shipleys for years. Today was the worst experience we’ve ever had. The afternoon staff was inconsiderate, uncaring, and seemed genuinely unhappy in their line of work. The donuts were disgusting. They heated my glazed donuts & I couldn’t even eat them they were just gross & gooey. Cardboard tasting; complete trash. Not the Shipley’s famous glazed donuts everyone goes there for. They tasted like they were 2 days old. Also, DO NOT order the iced coffee unless you desire chocolate milk. Absolutely zero coffee & it was so sweet even my teen couldn’t drink it. I asked one of the attendants about it & all that was given to me as an explanation was “it’s a mix.” There was no offer of refund or offer of giving me something else. Not even an apology that I didn’t like it.The straw that broke the camels back: they forgot one of our donuts & we didn’t discover until we were home. Yes, always check your bag BEFORE you leave a restaurant. Mistakes happen. I know, it’s just ONE donut & what’s the big deal? It’s not the donut, it’s the way it was handled. We did drive back up to the store for the one donut. They did not care at all how inconveniencing it was to have to drive back to the store due to their mistake. There was no apology. They just don’t seem to care about their customers. No smiles, no “have a good day,” no genuine appreciation for those paying for their services. Zero offer to make it right.This was the worst experience I’ve ever had with Shipleys. Most likely will take our business to another store for donuts and kolaches from now on. Not worth the drive or cost. It was almost $15 for 3 kolaches, 1 iced coffee, and 3 donuts. Plus the time, effort, and gas it took to go to the store twice.
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February 2024 by Karen Lindley Seibert
New location...Large variety of kolaches & donuts plusDietary restrictions: Something for everyone and all ages ...
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February 2024 by Chantel Bartges
Best donuts
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November 2023 by Manny
Guy with a mustache kept saying they’re closed when it’s 7pm saying he’s closes at 730 and takes 30 minutes to clean when the hours say 8pm ? Then once I tell him and show him the hours he responds with “that’s google bro” what is that supposed to mean? Is this not the correct location it sure has the same address and pictures. Won’t be backStill haven’t been back and noticed they’re closed during business hours lol what pathetic location and management
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November 2023 by Mr nobody
Why do they close before business hours ? Won’t be wasting my time again
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November 2023 by Jasmine Dixon
I understand having to get rid of donuts from the day before, but if I order a dozen BEFORE 7:30AM I expect to get a few fresh ones. Nope, all tiny reheats from the day before. This isn’t my first time but definitely was my last.
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November 2023 by Bonnie Mahoney
Kolaches with sausage and cheese and a large vanilla ice coffee on the way to work gets the day started.
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October 2023 by renee
Unprofessional.
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August 2023 by Janise Holmes
I just love their donuts ?. In my opinion, they're the best donuts ?
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June 2023 by P K
The best chocolate filled donuts!
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June 2023 by Jon Balter
Best place for bear ? claws!!! I really like the donuts ?. Good selection and always fresh. The kolaches are not too great. They are just too much bread. The donuts are what this place is all about. If you need that great sugar rush from a warm and sweet donut ? go to Shipley.
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June 2023 by Bearded Jimi
Decent food. Bad attitude from the lady working there. The traditional cinammon roll tasted off.
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May 2023 by Charles Roelle
Delicious and man that was as there was A1 in helping us.
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April 2023 by Sam
Not impressed... was looking for Hot Glazed donuts at 6 am... none available.
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April 2023 by jason westfall
It have been nice if the lady behind the counter would have gave me some type of eye contact cuz she didn't even acknowledge I was there she just hand me my stuff and said thanks but not once looked over even when she took my credit
