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June 2025 by Francisco Gaitan
Excellent customer service. Communication was clear, timely, and handled with professionalism throughout the entire process.
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June 2025 by Jacqueline Penha
Thank you Nathan for provided above and beyond customer service and for making me feel part of the staff. Please give Nathan a high five for me. 😊
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June 2025 by Alphonso Williams
Macy Lee had patience with me and it's a great worker okay
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May 2025 by Sophia Carino
Anabel made the whole experience of setting up an account with Bay Texas CU seamless. She also explained what other options they offer that may make the most sense for me, and suggested the best practices for banking with them, such as electronic statements, and setting up the app in-person to make sure I have everything set up.
She is the go-to representative for me at the Cypress location. :)
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May 2025 by Jon Mendoza
Anabel was super helpful she opened my account and answered all my questions
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February 2025 by Ken Homfeld
Cammy is awesome
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February 2025 by Clarice Ane Natividad
Nathan was very easy to work with my inquiry
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December 2023 by Ernesto A
Cammy Vinh helped me through the process of applying for an auto loan and purchasing a new vehicle. Janette Cisneros also helped me with the auto insurance. This location is a one stop shop for all your needs and I highly recommend them to anyone looking for a loan.
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December 2023 by Maria Vergara
If you’re looking to get a new credit or refinance you need to go to texas bay credit union in Cypress and ask for Ammar Muhammad! I was really worried that I wasn’t gonna be able to get a good deal for my credit but Ammar made the experience a 20/10! He guided me through the whole process, explained everything clear and transparent, he answered all my questions and the most important he really helped me get a the best deal. He’s so respectful and cares for his customers I’m really lucky he was able to help me and my dad !
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December 2023 by Tanya Gatlin
We did a HELOC through Cammy Vinh and TBCU. They tried to go as fast as possible for us and the whole process took approximately 30 days. Cammy was very professional and prompt to answer questions. Miriam and Cammy worked extra hard to redo the paperwork and close as fast as possible for us after the first set of paperwork was incorrect at the closing. We were very happy overall and would recommend them.
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December 2023 by Juan Santos
Judy was a Great help today she helps me with my account and is very friendly
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November 2023 by Bob Howard
It is my distinct pleasure to tell you about my fantastic experience at Texas Bay Credit Union. My financial advisor, Ammar Muhammad, has been a true professional, solid attention to detail, courteous, and on top of his business. I have been doing business just a few months with Ammar, but I feel right at home when I walk into the Cypress branch. Ammar is alway ready to greet me with a smile.Ammar gives me confidence in my financial transactions. He seems to be genuinely concerned for me and strives to give me his best attention.If you want to connect with a person that is very respectful, professional, and courteous, Ammar is your advisor. I’m so fortunate to have discovered Texas Bay credit Union… more importantly, to have met Ammar. He is the face of this fine organization.
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October 2023 by Jade
Came in to open my 1st Checking and Savings acct and Mrs Judy helped me out. She was very nice, helpful and answered all my questions and concerns.
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September 2023 by Charles Robinson
Texas Bay is great! Customer service is excellent. Cammy has taking great care of me in both my business and personal accounts. I really appreciate her level of professionalism as well. 5 stars!
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August 2023 by Joe Nguyen
I had very great experience, this bank ,Ammar help my approved for the loan , I appreciated you very much all papers works … they are good for car refinance and others loans too thank you guys ???
