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November 2023 by Manny Big City Ramirez
Just did a 2 day local rental with a 26 footer. Easy transaction and great customer service. I would highly recommend.
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April 2022 by Wallace Floyd
Great location, very helpful and one of the easiest lots to enter and leave.
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February 2022 by Rod Sanchez
Great service. Quick check in and truck was ready to go!
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December 2021 by Ashley Kemp
A lot of people don’t understand this is just a branch for uhual to keep there vehicles! Jack the employee is not employed by Uhual!Everything is self service! If you are a hands on person and need help with a cell phone and a lock box, then this place is not for you. The gentleman on site will help you if requested but it’s all self service through the mobile app. I picked the truck up, signed in on the app, they gave me the lock box code to get the key and I was able to get the truck. The price online was different than what I was charged for. Online it showed $45 but I was charged $153 for 2 days for a 15” truck
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June 2021 by Ashley M
A lot of people don’t understand this is just a branch for uhual to keep there vehicles! Jack the employee is not employed by Uhual!Everything is self service! If you are a hands on person and need help with a cell phone and a lock box, then this place is not for you. The gentleman on site will help you if requested but it’s all self service through the mobile app. I picked the truck up, signed in on the app, they gave me the lock box code to get the key and I was able to get the truck. The price online was different than what I was charged for. Online it showed $45 but I was charged $153 for 2 days for a 15” truck
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May 2021 by Manny
The guy that works here hates his job. Wish he could've helped me get in a truck but that wasn't his priority. Customer service 0/5 stars
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April 2021 by Benjamin Chen
Great service. Delayed in my appt time but he accomodated to my schedule.
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July 2020 by Mansour
The guy that works here hates his job. Wish he could've helped me get in a truck but that wasn't his priority. Customer service 0/5 stars
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August 2018 by Janae Robinson
The sales rep hung up me several times without ever talking to me. Decided to walk in and the guy was sitting in his chair not doing anything positive Made me wait. To ask me if I needed anything. Very unprofessional in my opinion. Just because you think money is easy to make. Doesn't mean you forgot about customer service.
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August 2018 by Kobie Flonory
Not very friendly. Called and asked questions. He did not wanna answer them because he was busy and said he would call me back. He never called me back. I decided to call home back and remind him of our conversation and he simply hung up in my face. Customer service needs work. I will not spend my money with someone who doesn't respect their customers.
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June 2018 by Gilbert Torres
Well it started out alright ....Jack is the guy that runs that place (bus barn of texas ) . I rented a uhaul a few times with no issues but the last time i went in and returned the trailer i rented . He charged my card for 250.47 which is what i owed for the trailer rental. I left and went about my day .The following day my card was charged $125.00 so i called Jack and he said he knew nothing about it and acted rude about it as well . He told me to call uhaul . I asked him to look in to it because he was the one i gave my card info too. He said he would and never called me back . I called him back that evening and he said he would try calling the c/c company and call me back but didnt do that either . I had no other option but to call my bank and stop the transaction /file a claim . I would not recommend this Jack for Buses or Uhaul rental ...HE WILL CHARGE YOUR CREDIT CARD, CHEAT YOU AND ACT AS IF HE HAD NOTHING TO DO WITH IT . GO TO COPPERFIELD UHAUL SAVE YOUR MONEY ! JACK IS VERY UNPROFESSIONAL .
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August 2017 by mike williamson
Good guys and simple place to pick up Uhaul rental.
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January 2014 by Jordon Giarratano
The guy names Jack was so nice and really helpful! Def recommend this place and I would use them again.
