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February 2024 by Elizabeth Mendoza
I want to share that U-Haul charged me $248 dollars just for dropping off at a different location 7 miles from this location.When I rent a U-Haul the associate highlight miles and gas. They never explain to me that I would be charge for dropping off at a different location $248 dollars.I rent from 21346 FM 529 Cypress U-Haul and dropped off at Grand Parkway North Katy and that is just 7 miles!It is difficult to make $248 dollars a day. It only took them two minutes to take that out of my card.I wanted to post this publicly to let customers know about this unjust extravagant charges U-Haul did and to see if anyone here has had this happen to you.Please stand up to these big companies who abuse customers with this undisclosed charges in the contract.
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June 2022 by Samuel Rodriguez
Done remember going here but google says i did.. google knows better i guess.. but the one uhaul on irving blvd is bad employees.
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February 2022 by Linh huynh
This place should just be a postal office not a uhual drop off. There is only one person working so when I drop off the key I have to wait for all the people to leave the store even though I came in before everyone. The lady in the front was very rude she was giving attitude because I told her how is it fair for me to be here first and I have to wait if more people came in I just have to wait to get my vehicle inspected. I will never be coming to this location again.
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September 2020 by Debra Melrose-Spivey
Great service,
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January 2019 by Javier Morales
Worst location possible to rent a U-haul.
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November 2018 by James Henderson
Very friendly and helpful staff! Highly recommend!
