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October 2023 by Al S
The staff are fine.My problem with this pharmacy is that they hold your prescription to be filled from the "central pharmacy" even when they have it in stock. They do not ask if you need something quickly. Instead, they just leave your prescription unfilled. You have to call them to get this filled without having to wait. Other urgent prescriptions they don't even keep in stock, so I've driven all the way across the city to pick things up.I'm disappointed in Walgreens' new business model.
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October 2023 by Court McClain
Have never had an issue here. This is usually my go to pharmacy
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August 2023 by haider alanssari
Nothing done correctly, they charge me for things already covered by my insurance because they run the claims with full of mistakes. I got mail from insurance saying that this pharmacy gave me the alternative medicine that’s not covered while we cover the original BRAND one . This happened 3 times in 3 months . Switched to another Walgreens and they’re great
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August 2023 by Tracey C.
We drove 25 minutes to this pharmacy at 1:30 in the morning for medication as hours are listed on Google and Yelp that they are open 24 hours. I also called the store prior and the voice bot said they were open 24 hours. When we arrived there was a sign taped to the door that said they were closed from 10pm to 8am. I understand that sometimes things happen and there may not be coverage but all hours should be updated for instances like this.
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June 2023 by cece s.
idk why i have to write so much but i recommend this place to so many people i know because of the 24 hours!! we need more places like this, especially the walmart next to it.
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May 2023 by Google user
I called this pharmacy to see if a medication I needed was in stock, having been told it might be by my local Walgreens. The lady here said they didn't have it, and she wouldn't help me locate other locations to check, but told me to call my local store back. Why? You have the same system.
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April 2023 by Melissa S.
I absolutely dread getting my medication refilled here. I don't even like having to deal with the pharmacy, and I avoid this location if at all possible. Literally, EVERY SINGLE time I've had a medication filled here, they've been extremely rude and unprofessional. Lately it's the same two people that I've had to interact with. One is a male and that's been only phone conversations. So I'm not sure what he looks like. The other is a young black woman. She has an attitude towards everyone, and is just plain rude about everything. Just the few times I've been inside, she's left that much of an impact on my visits. She has to be right and if she's not she's got a sour attitude and snaps back with some ridiculous response. Personally, this location is a back up plan. Nothing more than just my last resort. I hate calling in my medication due to having to deal with the ridiculous behavior from the staff. Please do yourself a favor and find another pharmacy to do your business with.
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April 2023 by Andrea Wallace
I called this pharmacy to see if a medication I needed was in stock, having been told it might be by my local Walgreens. The lady here said they didn't have it, and she wouldn't help me locate other locations to check, but told me to call my local store back.Why? You have the same system.
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April 2023 by Amanda Feliciano
Have been a customer for years. They do a fantastic job always. My Friendly Neighborhood Pharmacy. :)
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January 2023 by Lawrence P.
Came for a Covid and Flu test, you have to come inside for the Flu test. Just so everyone knows, the girls that work here don't seem to like people and don't care who knows it. As I walked up they were having a loud conversation about someone who had come in and was sick, then the pharmacy tech Aaliyah had something negative to say about every person in the drive through. I get normal work frustration, but to say something nasty like "people be asking too much!" After every interaction while customers are within earshot made for a disheartening experience. I've always felt like pharmacists were like doctors, they see people at their worst, but I guess empathy is not necessary to dole out pills. Again, just so everyone knows, they want your money, but not your business. Won't be returning to this location, better to stay with CVS where people are treated as people instead of as a nuisance.
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April 2022 by Keneshia Matthew
This place is a joke, I wish I would have read the reviews prior to signing up for stress. Nothing is done correctly EVER. Nevertheless I’ve transferred to a completely different pharmacy! Stress free and things are fine right the first time!
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January 2022 by Christopher M.
On January 20th, 2022 I went to the Walgreens pharmacy (Store #: 9946) at 14127 Cypress Rosehill Rd, Cypress, Tx. 77429 for my COVID-19 Pfizer-BioNTech booster shot. My appointment was at 5:30 PM and I arrived at approximately 5:33 PM. There was a line of 4 people so I went to the empty consultation window to check-in for my booster shot. I was greeted by a young Latina woman who said her name was Kim with, "What!" Obviously, I was shocked to be greeted in such a rude way but tried not to take it personally. I told Kim that I was there for a booster shot. She then said, "you need to book online, we don't take walk-ins", then tried to walk away. I then told her that I had an appointment at 5:30 to which she replied, "then you need to go to the back of the line." Again, I did not take this personally and went to the back of the line where I waited for approximately 20 minutes to be served.While waiting, I noticed that Kim seemed to be in a visibly horrible mood. I was in the line waiting for a while and paid attention to her helping customers at the drive-through. She seemed to be rude and extremely combative with every customer that she helped. I began to think, "how can this person be working with pharmaceuticals or at a pharmacy in general?" Still, I didn't have the time or care to concern myself with complaining about how she treated me or the other customers that I saw her deal with. I just chalked it up to her having an extremely bad day.Once I got to the counter, I was served by a Mr. Long. I gave him my appointment information as well as proof of my previous COVID-19 vaccinations. He then began to ask a lot of questions trying to gather information about me (My email, phone number, address, date of birth, general practitioner, occupation, where I work, etc). I work for a high-profile company that battles companies that use and steal people's personal information for profit, so I never feel comfortable giving out any of my information. Even the information noted above and below the body of this letter. Going further, I know from previous COVID-19 vaccinations that Mr. Long did not need a majority of the information that he asked for. Because of this, I declined to give any of the information that he asked for. Mr. Long calmly and respectfully moved forward with trying to make my appointment for me. He then asked for my ID. Unfortunately, I only had my passport on me so I allowed him to see it.After holding on to my passport for approximately 5 minutes, I asked if he was done with it as I have lost and/or misplaced IDs this way several times. Hence the reason I did not have my driver's license on this particular day. By this point, I had completely forgotten about Kim. Like an angry dog, Kim aggressively came at me raising her voice at me yelling, "what is your problem!? He's not finished with your passport! You will get it back when he's finished! You need to stop causing trouble and let him do his job! This is what you get for declining to give us your information!"Obviously, I was shocked to be getting talked down to like a child when I am 47 years old by a woman 'seemingly' half my age. I calmly told Kim, "look, I am talking to this gentleman. Do you mind?" Kim got even more aggressive with me and said, "I don't care who you're dealing with! I'm talking to you anyway! So what!" At this point, Mike came from the back and yelled, "calm down!" at me to which I replied, "I'm not the one being aggressive. I can't believe either one of you are talking to me the way you are."By this point, I was shaking with anger and confusion from my Aspergers syndrome condition. I started to get dizzy from all of the aggressiveness coming at me. I'm a good and decent human being yet it seems that people always judge me or make assumptions about me due to my appearance, skin color, and slight awkwardness due to my condition. Luckily, Mr. Long was finished with my passport and g
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January 2022 by Dan
Pharmacist at this place was extremely rude and unprofessional. I wouldn't recommend this pace to anyone.Message to the management, you should retrain your pharmacy staff.
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January 2022 by ami
They are very unprofessional and they are rude to ther customers.I would not recommend them,the pharmacists are rude and not good with consumers service and not nice. If i could i would give zero stars.
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August 2021 by Diane M.
I had 2 prescriptions on file with auto refill. Because 1 is filled approx 1 week before the other, and the 2nd was getting refilled earlier then needed, I asked Pharmacist to take it off auto fill. Goal was to get the timing of refills aligned. Month later it got filled automatically and too soon so I asked again! Each time they acted like it was being taken care of. 3rd time it happens I used the auto phone system to remove auto fill feature. This should do it, right? Wrong! 1 week later, I called to trigger this 2nd one. Am thinking the 2 Rx's are now synced up. Call a.m. of 8/14 and system tells me "after 11am tomorrow". OK. I go to pick them up at 2:30 and nope, the 2nd one isn't in system. Gal says come back in 1 hr. I am back in 1.5 hrs and it's still not ready!! They ask me to come back. 3 trips in 1 day - you've got to be kidding me!!!! And they don't even act like this is an imposition. I'm going to give my business now to CVS.
