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March 2024 by Diana Vega
Rep KARINA is rude. I had a question about the prescription insurance and she came out offensively responding with an ugly attitude. People like this shouldn’t be in healthcare.
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February 2024 by Justin C
Refused to fill a prescription because they claim my doctor isn’t licensed in Texas. She is, and I had the same prescription filled two weeks earlier. Do not go here, please. Save yourself time and a headache.
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February 2024 by Melinda Gorog
I want to give this pharmacy its kudos. I had some terrible experiences with a neighboring Walgreens pharmacy and I one by one transferred prescriptions here. They under promised and over delivered. “We’ll have that ready in the morning” and had it ready 20-30 minutes later. I’ve moved quite a bit but have some chronic issues in my family that keeps me at the pharmacy several times a month. I have always had great experiences at Walgreens and was shocked by my experiences with the other Walgreens. I’m glad I didn’t just drop Walgreens completely and tried this pharmacy. I have not one pharmacy complaint and appreciate the staff here!
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January 2024 by Suzette T.
I love me some Walgreens especially when they're open 24 hours!! Nobody else is open 24 hours anymore except for the Walgreens on Hwy 6 just past FM 529... The employees are outstanding!! Thank you for always being there when I am in need of whatever!! Lol
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December 2023 by Chancey Salter
I went there last week for a COVID screening and I’m still waiting on my results over a week later. I called to ask about it and the pharmacy technician told me she doesn’t know why I don’t have it and it’s showing pending!! What?? Why is Walgreens trustworthy?? This is serious and I don’t want to use them anymore ever because of this. No one was willing to help me out.
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October 2023 by Meg T
If you're ever interested in experiencing what it feels like to be treated as a burden just by the simple fact that you exist, head on over to this Walgreens. Maybe if they got self checkouts then the employees wouldn't be tasked with the absolute hell that you make their lives by, you guessed it, existing.
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August 2023 by Tracey C.
We drove 25 minutes to this pharmacy at 1:30 in the morning for medication as hours are listed on Google and Yelp that they are open 24 hours. I also called the store prior and the voice bot said they were open 24 hours. When we arrived there was a sign taped to the door that said they were closed from 10pm to 8am. I understand that sometimes things happen and there may not be coverage but all hours should be updated for instances like this.
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June 2023 by cece s.
idk why i have to write so much but i recommend this place to so many people i know because of the 24 hours!! we need more places like this, especially the walmart next to it.
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April 2023 by Melissa N.
I absolutely dread getting my medication refilled here. I don't even like having to deal with the pharmacy, and I avoid this location if at all possible. Literally, EVERY SINGLE time I've had a medication filled here, they've been extremely rude and unprofessional. Lately it's the same two people that I've had to interact with. One is a male and that's been only phone conversations. So I'm not sure what he looks like. The other is a young black woman. She has an attitude towards everyone, and is just plain rude about everything. Just the few times I've been inside, she's left that much of an impact on my visits. She has to be right and if she's not she's got a sour attitude and snaps back with some ridiculous response. Personally, this location is a back up plan. Nothing more than just my last resort. I hate calling in my medication due to having to deal with the ridiculous behavior from the staff. Please do yourself a favor and find another pharmacy to do your business with.
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April 2023 by Melissa S.
I absolutely dread getting my medication refilled here. I don't even like having to deal with the pharmacy, and I avoid this location if at all possible. Literally, EVERY SINGLE time I've had a medication filled here, they've been extremely rude and unprofessional. Lately it's the same two people that I've had to interact with. One is a male and that's been only phone conversations. So I'm not sure what he looks like. The other is a young black woman. She has an attitude towards everyone, and is just plain rude about everything. Just the few times I've been inside, she's left that much of an impact on my visits. She has to be right and if she's not she's got a sour attitude and snaps back with some ridiculous response. Personally, this location is a back up plan. Nothing more than just my last resort. I hate calling in my medication due to having to deal with the ridiculous behavior from the staff. Please do yourself a favor and find another pharmacy to do your business with.
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February 2023 by Trenell Clay ll
Micheal, the pharmacy manager really went above and beyond to help me get a lost medication refilled. THANK YOU
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January 2023 by Lawrence P.
Came for a Covid and Flu test, you have to come inside for the Flu test. Just so everyone knows, the girls that work here don't seem to like people and don't care who knows it. As I walked up they were having a loud conversation about someone who had come in and was sick, then the pharmacy tech Aaliyah had something negative to say about every person in the drive through. I get normal work frustration, but to say something nasty like "people be asking too much!" After every interaction while customers are within earshot made for a disheartening experience. I've always felt like pharmacists were like doctors, they see people at their worst, but I guess empathy is not necessary to dole out pills. Again, just so everyone knows, they want your money, but not your business. Won't be returning to this location, better to stay with CVS where people are treated as people instead of as a nuisance.
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September 2022 by Ryan Denlinger
-1 stars. The managers do not care about the customer **at all.** Unfortunately it is by far the most convenient pharmacy location for me due to being on the best route to work from my house. I will be looking for alternatives moving forwards. Avoid.
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September 2022 by M
I had a horrible experience at the register, especially if you with a toddler; I would recommend you never go here. Very rude.
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August 2022 by Kyle Felts
They have horrible customer service. I walked in Walgreens with a backpack full of toys for my nephews birthdays, and because I opened it looking for my wallet to purchase two small pints of ice cream they accuse me of stealing and asked me to leave the store. There was no room in my backpack whatsoever to be able to steal the ice cream much less I am not a thief. The only reason I had a backpack is because I don’t have a car at the moment so I carry everything that I need to have with me in the backpack. Not for stealing. When I try to approached by the manager about their employees attitude towards me, she threaten to call the cops on me. Even though I had not stolen anything and even showed them I had no room in my backpack to steal. I told her I was looking for my wallet because I do not keep it in my back pocket. she still threaten to call the cops on me. Horrible people horrible, customer service and very very rude!!!!! I will never give my money or go to the Walgreens at cypress rosehill and 290. Very very unprofessional and extremely rude. The manager cussed me out ?. I will file a complaint with the Better Business Bureau on them. If I could give them zero stars I would but I have to give them one star just so I can post this
