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January 2024 by Jacob Billington
Webb's Automotive comes through again. I think it is important to share my experience again... I have three newer drivers in my family that I have bought three used vehicles.... with the prices of used cars today what once was a great starter car can quickly become very expensive starter car.... that said when things happen as they always do with used cars I have been more inclined to fix them than just replace them. Brad from Webb's and the whole team there have been honest and straight forward with me in these times. They could probably get more money from me on "needed repairs" but they give me options and they understand how to build long term trust and long term relationships. Webb will have my business for as long as I am living in Houston.Update: Great staff. Always helpful... not always the least expensive but trust worthy which means more to me.
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January 2024 by MJDAWG 1
This place is hands down the only mechanic shop I’ll take my vehicles to. They will never over charge you, take advantage of you, or anything. They take care of me every time I walk in and out of those doors. They’re usually busy so make sure to call a week or two ahead if possible! Thanks Webb’s Automotive!
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January 2024 by Lexus - Lee VanPelt
This automotive shop is exceptional and the only place I trust with my car. They provide the kind of caring service you'd wish for your loved ones. With years of experience in the industry, I can confidently say I've never encountered such honest and dedicated professionals. These guys are truly the top choice! A definite 10/10 recommendation!
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January 2024 by AMY MAY
At Webb Auto, you won't be disappointed. They only do work that is needed. They don't try to up sell you or be shady in any way. So if you want your vehicle serviced at an honest, reliable, and fairly priced shop, go to Webb Auto.
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December 2023 by Kelsey Cox
10/10 customer service. From the moment I walked through the door the team at Webb’s made me feel like I mattered and was important. Despite being busy helping another customer, they made sure to acknowledge me and give me a warm welcome. Moments later, the nicest lady greeted me and knew who I was without even having to ask. I was in and out in under 15 minutes (ahead of my scheduled appointment by the way). This is a fantastic family owned business who you can trust and rely on. I can’t recommend Webb’s enough.
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November 2023 by Lauren Barber
Webb’s is the most honest company you’ll ever find!! The people are so helpful & always want to do the best thing for their customers. Justin will always give you all the information you need in order to make an informed decision!!! I will never go anywhere else.
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November 2023 by Dawn Helton
This is the only place we take our cars. The simply are the best! They are dependable, hardworking, and the most honest business I have ever dealt with. I highly recommend them over anyone else. We have taken our cars in and Justin fixed it on the spot and didn't even charge. They care about the community and they value their customers. Pride in ownership definitely shows here.
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November 2023 by Elizabeth Roberts
This was my first time to take my car there. I really like having a scheduled appointment, because you don't have to wait in line with a lot of other people. Brad greeted me so kindly. They did a thorough job with repairing my car. I would highly recommend them.
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November 2023 by Rob S.
We have used them quite a few times. They have been very responsive and great at communicating what is going on. My girlfriend has used them and seeing the interaction between them and her is reassuring. I have seen a few places take advantage of nativity of my girlfriend and mother. They have integrity, which is hard to come by in the automotive repair industry! Recommend them for sure.
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November 2023 by Becky D.
The staff and service here are exceptional! Justin is an awesome manager!!! I recently switched to them because they do great work, are honest, and pride themselves in customer service. Really appreciate them going above and beyond. Will continue coming back.Services: General repairs & maintenance
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October 2023 by Susan Watts Presley
I am always so impressed with the professional service and friendly staff. The receptionist made an effort to work me in, and afterward one of the managers took the time to check my brake fluid after I was all checked out. You guys are awesome.Also, the same gentleman was so gracious and patient with an elderly woman who came in for an inspection.Service: Vehicle Inspection
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October 2023 by Joseph Cartwright
Simply the best. I was incredibly impressed by their customer service, work performed, and willingness to go the extra mile. I had a wonderful experience with Justin & greatly appreciated how well he explained every detail of the work being done. Will definitely be doing more business with them in the future.
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October 2023 by Jasmine Bakondy
Webb's Automotive is all about customer service and satisfaction, hands down. I guess they're very good at car mechanics, too, but what do I know! All kidding aside, I wouldn't take my vehicles to any other shop in Cypress! (I tried and they were mostly nightmare experiences).
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October 2023 by Mark Nabb
I sent my wife here for a vehicle inspection because Christian Brother's said that their machine was down. She was very happy with the service. In and out in about 15 minutes, the people were more professional, and more room to get in and out of the parking lot.
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October 2023 by Dylan K.
Don't go, they just try to scam you now a days. Not worth arguing or talking to them about, just go to another place nearby
