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February 2024 by Jay Cee
A problematic location that corporate does absolutely nothing about. Customer service from the owner is terrible. Never have tops for drinks. Merchandising is mislabeled. Overcharges for products. 7 eleven branded candies are priced at $2.39; this location's rings up at $2.49. Very unpleasant site.
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January 2024 by Eric L.
The worst. The food is nasty, no cups for fountain drinks and the person working here was rude. It's gross here - the place is filthy with fans/cords on the floor. I wish I could give zero stars but that doesn't seem possible.
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December 2023 by Deez N.
Disgusting people, and bad service. Place was dirty and bad service all in all. Don't go here if you get the chance.....
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December 2023 by Smitty J
Not 24 hours. Doors locked, and no delivery trucks outside, but there was at least one employee struggling with a mop. ????
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October 2023 by Myob N.
Since when does 7-Eleven allow it stores to not have a customer restroom? Never heard of this growing up in Dallas, but in the last year I've run across two or three different Dallas stores that didn't have a customer restroom. I looked around for some decent sandwiches, but they didn't have any, and I sure as hell wasn't spending money in a store that didn't have two of the top three things motivating customers to go to 7-Eleven. (Gas, food, RR)
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September 2023 by Joseph Prince aka #Blade
Terrible , manager extremely rudeAfrican lady. This is a cooperating location. But sheWould not cooperate and allow me to purchase a bus ticket that was prepaid. She acts like she doesn’t know but won’t scan the bar code once explained completely unreasonable and rude.
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September 2023 by Phil Natkins
If I could give zero stars, I would. Came in from out of town and wanted to buy a 6 pack of beer for our hotel room. Beer was clearly labeled as one price, but lo and behold the register rang it up as a different, higher price. When I questioned it, the response was people are always moving the price tags. Then went back and clearly read the label which matched exactly what I was buying and the person I assume to be the manager just walked away from me and ignored what I was saying. Pretty sure charging a different price than what is on the shelf is illegal. If I wasn't from out of town, I'd probably call the BBB or file a complaint with consumer protection. In any event, from the other reviews and my experience, I would avoid this place.
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September 2023 by Curt C.
Operatic Sevies! This place BLARES opera at the front door, in their little entry nook. I like opera and all, but it seems that they're not playing the favorite parts of everyone's favorite works, like Eatzi's does. This one plays the deep cuts. The service inside the shop is pretty rude. I asked which aria we had the pleasure of listening to out on the street, and I got a look like I was gonna get bitch slapped for wasting this lady's time. The place had coffee and snacks and all the things you'd expect on the inside of a 7-11. There's no gas here, and I don't think they offer a public restroom. My favorite was the drink cooler- ice cold sodas available on discount for buying two at a time.
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August 2023 by Hayden Boles
This block would become significantly safer if this store was shut down. There is always a group of questionable men outside who often make comments at people walking on the sidewalk. This afternoon two of them had pistols showing in their waistbands.The store is always disgusting and it’s obvious they are desperate for help and let anyone work who shows up.It’s a shame because the rest of the surrounding area has made improvements as far as safety goes.
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July 2023 by Zabodrick C.
So Today at 7-11 around 11:45 I was told I would be "bitched slapped" by an elderly black women working the counter for raising my voice ...this particular lady antagonizes people if she's having a bad day and/or she'll be petty and slow . Also I just want to say that I live downtown right behind statler so I am a local and a regular here .... now this 7-11 is ran by a rude foreigner lady I'm not sure what country ,but she seems african and elderly like late 40s and very rude. Her store is always surrounded by the homeless and you can barely walk in the door without homeless people insisting on opening the door for you like your obligated to pay them for it or like they actually work there ... some of the workers look paid under the table I've seen kids working in the store and a guy that looks like he's fresh out of jail with no security clothing no 7-11 clothing or anything staring at people weird while they shop everyday there ...they give off a strong dominant vibe instead of open, pleasant and professional ...another situation recently I was coming in from riding my bike Downtow to grab a refreshment and I was told by the gentleman I wasn't allowed to carry a backpack but every 711 I go to ive bring my back pack in including this one for at least 3 years non stop I'm a known local biker I just grab a drink and go but yeah they refused me with my back pack ...a couple days later I'm out riding again with friends and we stop here again ,now my friend does look more respectful stereotypically than me ofc and they let him in with backpacks like that's unfair ... are there just rules for me out of everyone or something idk I just know the store is convenient and I walk a bit of a distance but to just be disrespected Is not professional whatsoever... I just don't undrstand if I'm spending money here why shoo me away ???
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April 2023 by Sam Saad
If I can give zero starts I would. The worst customer service. The employee behind the counter dressed and acting like he just climbed out of a dumpster. Mumbling and providing no help what so ever and giving attitude. I purchased a hot dog, was cold, the bun was cold and hard and offering no condiments. I wasn’t expecting a high standard from a 7 Eleven hotdog, but this was definitely not fit for human consumption. Waste of time and money. Avoid this store.
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April 2023 by Karen Phillips
We stopped in to get some wine, the door for the wine in the cooler seemed to be jammed so we were reaching from the cooler beside it and the employee came up behind us and said “ Seriously, seriously?!?!” Verily loudly and condescending, he was shaking his head at us, he said you should have asked for assistance but there was no signage saying that. We assumed the door was malfunctioning, he was very rude and treated us as if we were stupid. Where was the customer service?!?!
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March 2023 by Sherry Chen
I almost walked out without buying anything because of how the guy manning the cash register was screaming at the customers. Honestly it made me a little scared to buy anything here- not sure what he was yelling at them about but seeing tons of reviews about the same rude male cashier, I would say the cashier was probably the one with the issue. Otherwise it seems like a really well stocked 7-eleven!
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January 2023 by Martina Benavides
Me and my family were disrespected and cussed out by the cashier here! For no reason! I hope he gets fired children should be yelled at or cussed out his lucky i didn’t call the cops!
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December 2022 by Elizabeth Olivarez
Extremely loud opera music is played all night long. The location is open 24/7 so it's very disruptive to those who live here