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January 2025 by Kat Jones
Worst store. Bad store manager. The district manager of the store doesn't even care. Avoid at all costs.
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December 2024 by Don E. Herod (Nirobi)
I have been a customer of aaron for almost fourteen years.And i've never had customer service from the staff until I until I started leasing from the store on parker road i have bought numerous items in the past, but this story was really. What kind of catcher is about? Harassing their clients by one person. In particular the assisted manager
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October 2024 by Keda Laster
Rude and unprofessional
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September 2024 by Lex Dee
I recently called into the store about my grandmothers recent purchase that we hadn’t heard anything about since placed . The male customer service agent at this location was passive aggressive and didn’t want to explain further on things as if I’ve been there 100xs . I didn’t like the experience and it physically made me upset to do business
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September 2024 by Jaynae B
This is the worst Aarons in TX! The customer service is horrible! We placed an order 2weeks ago for a TV and have been waiting for delivery. Tony and ALL the staff are rude af and should not be employed here. He told us to be patient , after giving us multiple dates of when our order would be ready. Then when we call on those dates, it’s a problem. The manager Tony, yells through the phone telling other staff what to say. I called 2 other locations and was told that other customers have told them the same, about this location. Corporate needs to do some secret calling and shopping at this location asap!
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July 2024 by Desmond Hunter
I ordered a tv off line from this location. It took approximately one week for it to arrive To the store. Once it arrived, I was told that I had to wait and additional three days for delivery to my house. Once The crew arrived to my house and set up the brand new television come to find out it was broken. I had originally placed an order for an LG 65 inch However, the store did not have an LG 65 inch in stock to replace the one that I originally ordered. Sadly, I had to settle for an 65 inch Roku TV. I am very dissatisfied with the experience. I received my first time at the store.
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June 2024 by Antonya King
Yeah have beautiful furniture and just what I need
? Love it
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March 2024 by Wendy Miller
Had a schizophrenia adhd & anxiety ex PDB come in Here got a set on sale mocked made fun of the mirror said no wonder they wanted 400.00 he has his own personal issues .
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January 2024 by Rude Boii
This store has the worst customer service known to man kind the manger Mr Tony is overly rude I have made multiple call to the corporate office at what point will yall make this man be held for his actions on how he treat the customer I wouldn’t recommend this store to the local crack head in my community If I could give this location a -5 stars I would never meet a person as nasty and evil as Tony looking at the reviews I’m not the only one with the issue
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January 2024 by LARRY JACKSON
GREAT PLACE.TO.DO.BUSINESS
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January 2024 by Angelina Garcia
I have never been treated this way at all at Aarons. I had the same situation with the manager Tony and the Sales Manager as well. I wanted a new bedroom set paid the $0.1 down and when I asked where my set was the sales manager was very rude and stated I needed to make a payment first. I notified her I never received my dresser set and she said well that does not matter we are still needing your first payment. I asked to speak with the GM and Tony was rude as well. I was told my items would be canceled since I did not want to deal with this location at all due to their poor customer service. This is still on my account making it seem as if I am late on payments and shows items delivered. I had to have another store call and confirm this was off my account and the guy Tony stated yes. I called corporate and they will be reaching out to the regional. Luckily when he spoke this way I have proof and recordings along with the sales manager. Now I have to go to the store to actually have a paper given to me showing they know how to cancel orders. I am in management as well for multifamily and I have not treated any of my customers in this manner. You would think they would like to make their sales goals. Do not come to this site at all unless you are desperate.
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January 2024 by aukeena williams
Customer service is the worst. The GM Tony was very rude and not helpful. He stated that I should come in and he would assist me finding a living room set for my budget. I came in the CSR was very standoff-ish I told her that I would like to speak to a manger regarding the delivery dates. He stated he reported me to corporate when I asked for the corporate number.
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September 2023 by Bernice Biggins
I love this store I won’t rent from no where else‼️
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July 2023 by Brandy Connell
Tony the manger is the worst. He’s so rude and disrespectful and ignorant.Doesn’t help and screamed at his fellow coworker to do something he could’ve done. Very lazy and isn’t professional. Shouldn’t be working there and other people agree!!! Corporate, to fix your store check to see who is on your team !! You will only suffer if you let people like that to be working for you and treating your customers badly!!!
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June 2023 by D Byrd
Nice store, customer service 3 stars
