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January 2020
Went to find a tool for Audi brake calipers, did not have right size. there was a spot for it on the shelf but it was not stocked (14mm Triple Square XZN Socket for VW/Audi). Went ot another competitor that had it. Price was cheaper here for the tool, but was not in stock
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September 2019
complicated battery purchase from two stores and the warehouse that required an equally complicated return. All managed expertly and cheerfully by the manager Randy.
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September 2019
They wouldn’t let me return an unused part. They told me it was used. The Manager Jesus needs to work on his customer service. He was very rude.