Advance Auto Parts, located at 2484 W Illinois Ave in Dallas, is dedicated to providing excellent customer service and a wide range of automotive aftermarket products. Customers appreciate the store's availability of hard-to-find parts and the convenience of services like online ordering with PayPal and in-store pickup. The store offers free services, including battery testing, engine code scanning, and installations of batteries and wipers with purchase. Many reviews highlight the helpfulness of staff members. For example, one customer praised an employee for assisting them during a car breakdown while on vacation, making a potentially stressful situation much easier. Another customer expressed gratitude for finding specific parts, like an AC stem valve core, when other stores were unable to help. While there may be some inconsistencies in service, staff members like Bianca, Aaron, and Mendez are recognized for their willingness to assist with issues such as battery replacements. The store also encourages customers to join the Speed Perks loyalty program for discounts on store items and gas. Overall, Advance Auto Parts stands out for its commitment to customer satisfaction and a variety of services.
The manager, Taylor, was awesome. He helped me find the correct battery for my pickup and even installed it for me. Definitely very knowledgeable with awesome customer service. Will be returning.
June 2026
Very great service, the worker there, Mateo, he did a wonderful job helping me with everything and even went above and beyond trying to find the item I was looking for online when they didn’t have it there, I would recommend this store 10/10, Thanks !
May 2026
Tayler and the rest of the crew were very kind and helpful they made my process of getting my car fixed so much easier and saved me a lot of money
