Aesop is an Australian skin care company established in 1987, known for its high-quality range of skin, hair, and body care formulations. Customers have praised the exceptional service provided by the staff, highlighting their knowledge and attentiveness. Many visitors have had positive experiences, with staff members like Sara and Sarah taking the time to answer questions, provide recommendations, and create a comfortable shopping environment. Shoppers often appreciate the opportunity to sample products, with a unique setup allowing them to try items before purchasing. Customers have noted that the staff’s genuine interest in their preferences and the lack of pressure to buy makes for an enjoyable visit. The store's atmosphere is described as friendly and inviting, making it a delightful stop for many. Aesop's commitment to quality and sustainability is evident not only in their products but also in the design of their stores. This dedication has led to a loyal customer base, with many expressing their intention to return. Whether picking up gifts or treating themselves, visitors leave satisfied, often excited about their new purchases and the overall experience. Aesop's blend of excellent products and exceptional customer service continues to create memorable shopping experiences for all who visit.
kristine was the best! talk about customer service she made my day!
May 2026
I stopped in to take photos for a client and Sara was so welcoming and accommodating! She served me fresh tea while I was taking photos and even remembered my name when I came back in a couple of days later. I’d never tried Aesop products before but her kindness (and samples 😜) definitely made a customer in... read full comment
April 2026
I absolutely love Aesop. Their products are always high quality, but the shampoo is definitely my favorite—it smells amazing and feels so good.
The staff is also very friendly and helpful every time I visit.
