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January 2024 by Anushka Gunawardana
This update for the management of Aldo, I went to the store in Galaria,Dallas, Parkway in the morning and I found some nice shoes in their collection however one of the sales girls with long black hair, I think she is an indian may be holding was very rude and seems not interested about the job and wasn’t in a pleasant mood: Or maybe she doesn’t care of the customers, or the sales, she is just time passing in the store, i have been an aldo customer for quite long time and this is not good for your brand image. Very bad experience! I think the store manager realised something happening she was trying to help but I left the store coz I didn’t wanted to buy anything after the bad experience,
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October 2023 by Emma Martinez
The store manager was so sweet. She helped me pick out my entire outfit for the Beyoncé concert. I got a pair of shoes, purse, and accessories. I’m so excited! I’m coming back to shop with her!-THANK YOU
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October 2023 by Mel
Had a great experience when I went this past weekend. The Store manager Lisette, I think her name was, was very attentive and so helpful as well as the other reps that were there. Will definitely be coming back!!!
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October 2023 by Tater Tot
The shoes I wanted were a little over my budget but the employee had me sign up for Aldo crew and I got a discount. I walked out with the shoes I wanted and a discount!!! Can’t get any better than that! GREAT CUSTOMER SERVICE
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October 2023 by Danilo Gonzalez
The store manager was very sweet and attentive. Great customer service. I’ll be back again. ?
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October 2023 by Nicole
The team was great! I was greeted when I walked in and was complimented after my purchase.
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October 2023 by Alex Anda
Thank you for a great experience. Everyone is so nice and welcoming. I’ll be back again.
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August 2023 by A Huge Work in progress
THIS STORE IS SO UNPROFESSIONAL and UNCOMFORTABLE. The store manager has a big mouth and has the audacity to talk bad about the surrounding stores and even talk bad about the people that used to work for her. They only care about force selling and they don’t really care about the customer. GO ANYWHERE ELSE. STAY AWAY.
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December 2022 by Milton Gutierrez
I bought a pair of shoes and tried to return them 2 day after i bought them with no wear or tear .i return them because they were hurting me when walking at the house to stretch them out but they hurtand I did not like that, but they did not accept my return. They said the shoes are peeling on the sides and are worn out. so either I was walking on sandpaper all day or their shoe quality is terrible. It’s sad when a shopper gets treated this way. I will not be shopping at ALDO shoes again.
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October 2022 by Ana Luna
Briana ruined our experience there. She constantly was suggesting to buy additional items instead of focusing on the shoes that we were buying. To make matters worse, she got our shoes mixed up and when we got home we realised she gave us the shoes we were not interested in buying instead of the correct ones. If she had just paid attention to what shoes we were telling her we would like to purchase instead of interrupting us every opportunity she got to try to sell us additional shoe care stuff , we wouldn’t have to make an additionaltrip and go out of our way to exchange the wrong shoes for the ones we actually wanted. This waste of time definitely has us not wanting to purchase from this store again.
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August 2022 by Samaneh torkzadeh
Verrrry rude employees. 1 is too high. There is no 0 to giveWorse experience and would never buy Aldo shoes again
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February 2022 by Kheirieh Eid
Worse quality ever. Don’t buy from this storeVery bad employees
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January 2022 by Eden Hernandez
I adore the shoes and the fact that they have boosters for them if they are too big on you, and there isn't anymore sizes that fit you
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December 2021 by james brock
I bought several issues there and tried to return them and the ladies gave me a lot of attitude and would not except my return because it was Black Friday and they had no one in the store All of the employees were just walking around wanting to not work.. Not a very good experience
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November 2021 by ELIBERTO FE-FRYE
Don’t buying anything from here old shoe broke after one day used they don’t care and they don't accept return. lost money
