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February 2024 by Anthony Mauricio
WARNING !!!! SCAMMED!!25$ PATCH DONE INCORRECTLY NOW I NEED TO BUY A NEW TIRE MANAGER WONT HELPHad a flat in Dallas went home to San Antonio 1 hour into my drive I hear rumbling and tire gets shredded. They didn’t reset my tpms light so it was on the whole time they said just drive and it’ll go away. Of course I called manager said come back to Dallas so we can TALK?! Also 25$ FOR A TIRE PATCH THAT WASNT EVEN PUT ON RIGHT ??? CANT EVEN REFUND ME AND OFCOURSE I PAID CASH. PAY CREDIT CARDS BECYASE YOU CAN ALWAYS BACKCHARGE IF THEY FAIL TO DO THE JOB RIGHT YOU HAVE BEEN WARNED!!!!!!!!!!!!!!
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January 2024 by Daniel Culver
I started out my morning with a very low tire. I stopped by Alternative Autocare as it was in my neighborhood. This was my first experience here and while the weather was awful, the service was great. The service team took me in quickly even though they seemed pretty busy. They repaired the tire and got me back on the road super fast. Total time spent waiting was roughly 20 minutes. I live fairly close by and will now be using them going forward.
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January 2024 by Joe W.
If I'm in the area, I always use them to service my car. Great service at a good price. Always greeted by a friendly cat. Joe K Mississippi
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January 2024 by Tonia Allen-Brackens
Great service
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December 2023 by Zachary Wiles
I’ve experienced over 12 years of great service from this place & I send all my Dallas friends here.
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November 2023 by Hayley Tepecik
Mohammed is a great guy - had an alignment done and my car broke down the next day due to something completely unrelated, but I called and yelled at him inappropriately, he was extremely professional and explained to me what was going on, and told me he was glad I was safe even after I behaved poorly on the phone. He does good work & is a great dude.Service: Steering & suspension repair
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November 2023 by Mohamed Karkuri
Excllent service, trustworthy and very professional!
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November 2023 by Katya P.
The owner is a great guy & does very honest business. Very fast and efficient. Viva Viva Palestina
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September 2023 by Georgia Filler
This is right near my place so I just called with 45 min til close to see if they could patch my tire quickly before the weekend. I had hardly finished with what I needed before they told me to come in! They had me on patched and on my way in 20 minutes and for a fair price. Very pleased with the service for both customer and car!Service: General repairs & maintenance
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June 2023 by Andrew M.
Honestly, the people were very nice, but I had my catalytic converters stolen, and it took about a month or so to get repaired rather than the few days I was told. Also, ever since they've been repaired, my car has had engine hazard, vsc hazard, 4lo, etc lights going off and it's been driving differently... in the end, I'm on my 3rd trip to an auto shop trying to get the problem fixed and thousands of dollars down. I'm not sure what happened when the put in the new catalytic converters, but it's seemed to have caused issues and continues to cost me additional money.
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June 2023 by Josh
This place was great! They were quick, and have some nice tech, like if they have to figure out what's wrong with your car, they send you a link and you can approve the work on a website.
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June 2023 by Daniel Slayton
I was quoted $35 for a check engine light and was charged $135. I’ve been around enough to know the difference when someone tells me $35 vs $135. Watch out when you go here.
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June 2023 by Bryan R
Mohamed and the team are great folks, super honest.
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June 2023 by Dana Landers
I visited this establishment today b/c I thought I needed a new battery. Mohammed inspected my battery & informed me that I only had a loose cable. He tightened the cable & sent me on my way in 30 minutes. As a woman, getting your car serviced can be a headache b/c you don’t know who will try to take advantage of you & over charge. I appreciated Mohammed’s honesty & would recommend this business to anyone who needs their car serviced!Service: Auto battery maintenance
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May 2023 by Stephanie Sanders
My experience with this company was horrible the last 2 times.1. 1st time I went they completed an oil change - no issues2. 2nd time I went they replaced front brakes - Brakes were still squeeking within a month. also they broke the lug loc on my car and did not even tell me. I replaced my tires and it was missing and they were the only ones that touched my car. I went back they did nothing about replacing the Lug.3.3rd time I had a flat I stop to get it fixed my whell lock broke, guess who was the last company to touch my car this company , again they broke the lock not informing me at all. again I have to go pay for a new lock.
