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July 2023 by J Hutton
I usually visit the Monticello branch, ALWAYS a great experience. I visited the Northwest Highway branch on July 5th 2023 and the experience was quite the opposite. There was a woman and man serving the drive through windows and I was the only car the entire time. the man took a VERY long time making a simple deposit. He eventually came back to the window where we had an exchange about them holding the deposit for review, to which I stated, that doesn't happen at Monticello, to which he replied "we don't know you". I said... Is this Amegy Bank? The woman who had been helping the man at that time made a speedy exit from the window, and the man didn't have much to say. So very rude. I suggest anyone banking with Amegy to try the Monticello location, where they actually respect their customers. I will never return to the Northwest Highway location.
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December 2022 by Bruce MacFadyen
The Amegy team at the Northwest Highway location is really terrific, always going the extra mile and being super helpul each step of the way. Thank you Paul, Cathy and Angela!
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June 2022 by Maria Bahena
Great customer service, efficiency, fast.
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September 2019 by Linda Bowers
Don’t bother coming here for currency exchange unless you’re an AmergyBank customer. With that kind of attitude and customer service, rest assured I will NEVER be a customer, Amergy, despite the fact we live within walking distance of this branch.
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November 2017 by Morvarid Majidi
Best staff in all Amegy bank branches