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July 2023 by Allen S.
Banker no showed, no call for a scheduled appointment. Tried to call into the branch directly and no one picked up.
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January 2023 by Raymond R.
Friendly people also at the Rockwall branch. I have experienced great customer service from all these 6 branches. Kaufman, Crandall, Terrell, Forney, Dallas,and Rockwall branches.
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April 2022 by leanna brosh
Always polite willing to help with anything .A plesant atmosphere .?
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January 2022 by Scott Granowski
I have banked at this bank for over 15 years but under new management i was told that i could no longer ride my electric scooter through the drive thru for "safety reasons." Even though i have done so for six years! I called other banks and no one else had such concerns. With sadness and delight, i moved across the street to veritex. I recommend others do the same.
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January 2022 by Scott G.
25 minutes agoNEW I have banked at this bank for over 15 years but under new management i was told that i could no longer ride my electric scooter through the drive thru for "safety reasons." Even though i have done so for six years! I called other banks and no one else had such concerns. With sadness and delight, i moved across the street to veritex. I recommend others do the same.
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May 2021 by Barbara Horton
Very professional - if your looking for personal attention - they are the bank for you - very nice people
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January 2021 by James E Davis
American National is a five-star establishment I'm very satisfied with there services. Check them out you mite like also.
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March 2020 by Elda Galvan
(Translated by Google) Today we arrived at that branch to exchange a check for 3,150 dollars. They asked us to wait in the lobby to wait. “I arrived in perfect condition. and I just gave a sneeze I actually covered a Mexican woman and a
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January 2020 by Jack Turner
Always the best people
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May 2019 by Katie Owen
These kind and understanding people recently helped me open an account for my disabled sister. They truly are the most professional and compassionate bankers I have ever dealt with in my 60+ years of life!
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November 2018 by Austin Steiger
Great experience!
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August 2018 by Juan Gonzales
I know they had problems with their online service a few months back but have cleared that up. Tellers are always nice and service prompt.
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December 2017 by Gilbert Perez Spells
omg!! horrible decision to come with this bank.... people are so rude and there online banking keeps going down!!!! there customer service trats you like trash!!! do not do business with this bank!!!!!
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May 2017 by Mallon Jerry
The New app sucks and the customer service
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February 2017 by Matthew Massey
Worst costumer service ever. ATMs are constantly down. I drove to three different cities trying to deposit money and they were all three down so I got charged negative fees. No one would even call me back to talk to me about it. Can never get through to anyone over the phone. Can't wait to switch Banks. I can see why this bank has such low rating.
