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April 2024 by Nereida Flores
Bad service, don't go to that place the first time, a lady treated us very poorly, I don't recommend it ?????? and besides, they don't organize the consultations, you take her out and when you go and introduce yourself, you don't show up and they also tell you that already your glasses are there and you go and they still don't have them and already one already calling before going is what they tell you bad service I don't recommend that place ? % ??
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March 2024 by Ipiña Ipiña
These people, the workers, are very irresponsible with their work ? I had some glasses made, they told me 2 weeks and they didn't have them until three weeks and then they get upset because you get angry if the client comes first, they are simple workers, bad service, bad service. I do not recommend it, they are irresponsible
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March 2024 by Nequa Shan
Only place I come for the last 5 yearslove Dr. Nephew and the staff has great customer service!!
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March 2024 by Brittni watkins
The wait time here is ridiculous, even with an appointment. Please don’t waste your time, unless this is all you have planned for that day!
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March 2024 by Julia Castro
I went back in December to get me some new glasses received them.They were not right they send them back.They said I will get them back soon. It took 30 days for me to get them backand again they were wrong againI spoke with Michelleshe took great care of mefrom the first phone callWent to American bestand she went out of her way and beyond to help meshe’s professional at what she does
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March 2024 by Cristian Rodríguez
Great service! Jessica is the best ❤️
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February 2024 by Cynde Williamson
From the phone call to the goodbye the staff was excellent.
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February 2024 by Joyce Bell
Ms.Jackie has excellent customer service.Very helpful and very nice.
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January 2024 by Tyrie Goodman
Horrible customer service! When you call they don’t know any information that they offer, and they are rude! When I simply asked the services they provide the lady stated “ we offer a lot”.
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January 2024 by Yulieanna Quintero
I had such a great experience with Michelle! She was incredibly nice and lovely. She took the time to explain everything to me, which made me feel at ease. I really appreciated her expertise and caring approach. I highly recommend Michelle for anyone in need.
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January 2024 by alondra garcia
I was just in office and had the greatest experience with Michelle! Literally took the time to explain and provide me with all of the knowledge I needed in this process. Thank you so much Michelle, keep doing what you are doing because it makes us feel so welcomed and want to return!
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January 2024 by Jessica Maya
Waited over an hour. Turns out they called my son’s last name in the second waiting room. I heard them call once, I turned around and didn’t see anyone. I assumed they found the patient because for every other patient they called multiple times and even said “last call for…” but not for my son. Staff was very nice but disorganized. This was the only time I had available to take him. Sad I couldn’t get it done.
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October 2023 by Courtnee Robinson
Michelle was excellent at her customer service towards me during my visit. I felt valued and her happy personality really helped with getting my day started. So I really approve any visit from future customers this store location and it's employees
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October 2023 by Bobby Anthony
Michelle here at America’s best contacts and glasses. This is very helpful in picking out my frames. It took a little bit of time because I am very picky from her experience. She has good taste and figuring out what you need to go home happy
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October 2023 by Till Young
I’ve visited the Americas Best in Dallas on Illinois multiple times now for several pair of glasses. The staff was informative and very knowledgeable. Kayla (front desk) was super nice and welcoming. Got me to the right people immediately (without an appointment). Additionally, she made the adjustments to my glasses within minutes- they had me on my way with the upmost satisfaction.
