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February 2024 by Kate
Update: Another manager, Teva actually read this review and jumped to help! She gave phenomenal customer service and had great creativity to find a quick solution to help me. Truly, I have never been handled with such great care and customer service about my situation. She is a phenomenal manager and I just wanted to make sure I shared my positive update because it completely changed my experience.****Terrible experience at this location and poor management experience with Steffany.I went in the store to exchange a quilt I received for Christmas in the same size and everything but a different color. I was very frustrated when the person helping me told me that instead of the option to exchange it. We would need to return it and reorder it. As a result there somehow became a price difference doing this method and she refused to adjust it to match with the direct exchange item. When I asked for a manager, she said she was the manager So I was forced to pay a difference when she wasn't willing to price adjust for an even exchange. Now I look at my receipt when I get home and she ordered me the wrong color which now I'm beyond frustrated with the experience.Steffany was hostile, never verified the order to ensure this could have been avoided, and delivered poor customer experience. Disappointing for someone in a management position.
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January 2024 by Gary Burke
Bad google address!!! Have not been at Highland village for over a year! They are at 5600 Mckinney Avenue 12 minutes away. What a waste of time and disappointment. They could have at least told me when I called!!
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December 2023 by Chloe Alix
Had the strangest experience in this store. The last size of a shirt I wanted was wrapped around the mannequins waist. The salesperson said it couldn’t be taken off the mannequin but I could drive to Northpark for the size I wanted. I was so confused. The shirt was right there. I worked in retail for years so I assured her stores take stuff off mannequins all the time. She said that their mannequins were more expensive than anyone else’s and they weren’t allowed to touch them. So bizarre.
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December 2023 by Su Faw
Well decorated store , bright and spacious
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December 2023 by Justin Villa
Only came to look at the candles. Lots of unique pieces.
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September 2023 by Behnaz Ghavampour
I didn't have a good experience last time shopping and same thing happened today so I won't go back anymore, the manager I think her name is Erie should not be manager at all. I was looking for a purse and I was taking pictures of it to show my mom, she was following me everywhere and took the purse from me and said U can not keep it if u want it its at register!!!! really rude behavior. I saw her today still so rude and unprofessional instead North Park mall employees are so nice and friendly.
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July 2023 by Charissa Lopez
I love this Anthro location! Great customer service, clean, well-organized, and a spacious store.
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May 2023 by Flavourine Fay
Always fun to shop here. I enjoy the environment and the people are pleasant.
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April 2023 by Ali Saremi
Great store offering women’s cloth, home goods, decorating items, books, and beauty products. Parking can be challenging during day.
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April 2023 by Aimee Hardin
The ladies here are very friendly and stylish. Nice clothes.
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April 2023 by Caroline Barksdale
Closes at 6 but lists 8.
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March 2023 by Ana Lucia Riglos
I think this location closed cause we never found it and it wasn’t listed in the malls directory
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September 2022 by Emily M
To be honest I was shocked with how large the store was! There have a large variety of home goods and clothing as well as accessories. The staff was very helpful and friendly. I will definitely be back!
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July 2022 by Mayra Hernandez
Hello everyone, I really love this place it is amazing!!I buy the dress and the white sandals, I knew it was go into be expensive, was my first time I’ll definitely comeback.Also I’m Hispanic and when I was inside some of the clients look at me like if i didn’t have money to buy. ?. But. but do not go with appearances, because we never knows who’s can make a purchase of more than 1,000 dollars.when you looking for a good quality cost money.Those people who Say there is expensive they don’t know, how it is I do have a business and I know. sometimes people tell me the same thing. That I charger so expensive but when is a good “Quality it cost money.”!❤️??t
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June 2022 by Virginia Lindsay
Too expensive for the clothing offered
