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January 2024 by Brandon Brown
Great first time experience here the other day. I received assistance from Victor he was great from start to finish his customer service was unmatched great store!
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January 2024 by Mikey
Didn't take no for an answer! The sales team did great by explaining all of the charges and what I will be paying for all of my devices!
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September 2023 by yovanny adrian berrios zambrano
Excellent attention, very satisfied with the service provided
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July 2023 by Andres Bocanegra
Great service from Chris, every time I went the other employees gave me hassle and attitude especially the girl. But after going to him the first time I never went to anyone else because he has great customer service and is always helpful.
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July 2023 by Lexis Luna
Chris definitely does his big one with us ,help us every time and does an amazing job ??.
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July 2023 by sandra cabrera
Great service, the wait might be a little long at time, but once the rep is helping you they take the time to explain everything, several times if it’s necessary.They have a lot of patience great attitude and great smile. My favorite AT&T store.
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May 2023 by Katie McClure
I came into the store to pick up online order that was ready for pick up and was told they were getting it out of the safe. The rep kept coming back to say that it would be 5 more minutes. After an hour of being told it would only be a few more minutes, the rep told me they sold my phone to someone else and that they had to cancel my order.
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February 2023 by Sarah Harris
The customer service was excellent. The employees were kind and courteous and knowledgeable.
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January 2023 by Sharon Washington
I loved that my rep Chris was very helpful and understood what my needs were and he did a great job explaining everything to me I'd give him 10 (ten) stars if I could, great personality and manners.
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January 2023 by J V
They tried helping and actually spent a long time trying to get my phone to work but no luck. I had to get another phone installed. It's great customer service but couldn't get the sim to read that's the reason for the rating.
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October 2022 by Mark
Very slow service, hence the 1star rating, after 20min I Left, was not really acknowledged,hopefully this was just a One time situation, The 2workers were doing the best they could,
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August 2022 by Kevin “K Loco” Lacour
Jorge was awesome! Jose has great employees!So much that I drove 25mins to his store( when other was closer). I went back about 3 months later for another upgrade. He didn't remember me at first( no biggie), He still gave great professional service! I'll be going back in 2 month because my daughter's will be ready for upgrades!! Not to take away anything from this store but I originally went to the one in Cedar Hill ( cooperate store btw)off Hwy 67. Horrible experience but they'll get their own review. I'll continue to drive to the franchised location on Buckner. Prime( franchise name)must really know how to train their people!
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July 2022 by Maria Mayela Rodriguez
The ERNESTO HERRERA MRSSAGE is COMPLETE BULL!!! JOZE IS THE BEST MANAGER FOR THIS PLACE!! That guy is crazy! He clearly hasn't meant the manager !
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June 2022 by Salvador Alamillo
High end EXPERIENCE!!! THE PEOPLE AT TOWN EAST CANT EVEN COMPARE!!! BEST STORE IN TOWN!!! 5 STARS
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April 2022 by Cynthia “Ms Juicee” Dial
The manager Jose was great & he really tried to help me to get my replacement phone then today a young lady that Jose hired she was very knowledgeable about taking care of my phone activation & transferring everything for me I told her I've through hell & back & I haven't had a proper phone for almost 3wks & I'm already in mourning my son just passed away & my sister & a niece & AT&T has made things extremely miserable for me a representative told my son to tell me to go downtown & they will expedite my claim & replace my phone @ the Akard store location & the young man was sooooo sweet trying to comfort me & help me I was there from around 11:50 till 6:59 pm on the phone with 6 different representatives & they ALL LIED to me just to get me off the phone but @ the S Buckner store I have been satisfied with their help & knowledge & courtesy
