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June 2025 by Kelvin Alves
I was treated extremely badly by an employee of this store, he was working on the 29th of the sixth month, Sunday afternoon, he looked Latina, black hair and a mustache, he was extremely rude.
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June 2025 by Juanita Garcia
The young man Alvin that helped me was very courteous and patient and so was his manager Anthony I would recommend you to go to the store
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May 2025 by Bruce Tanner
Jeremy was outstanding and so helpful!! He was very knowledgeable and answered all my questions! I even got a free iPad!
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May 2025 by Kenny Birdwell
This has been a very pleasant experience! Normally coming to the phone store is extremely frustrating and time consuming, but today Jeremy helped us make this experience much much better!
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May 2025 by Susie Robb
Jeremy is amazing!!! Such an easy, painless experience.
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May 2025 by Raina McDade
Great customer service!! The gentleman was very knowledgeable and helpful!
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April 2025 by Aaron Moore
This is an incredible store! Jeremy is great ! see him and he will make sure have a great experience.
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August 2024 by Eddie Dean
The manager Jeremy is the best he got me a new phone and reduced my bill!!
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August 2024 by Diana Hess
Absolutely rude. This guy named Ken feels he owns the store. Don't expect any respectful customer service from him unless you are white. Black dude but a total sell out. Absolutely no knowledge of customer service. I don't know how they qualify people for jobs these days. I guess they hire anyone off the streets. If he is the store manager like he claimed to be, that is so unfortunate for the owner of this store. I simply asked him why another employee gave me a different answer when I came there before, he said I was attacking him for asking that question. I was like ??
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July 2024 by Rachel Weber
Awesome service and expertise! Today I came in with many problems with my account and Jeremy was very helpful! 10/10 recommend
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July 2024 by Natasha Henderson
Jeremy is AMAZING! He went above and beyond to get my service started.. If in the area request him for his prompt and professional customer service and dedication to the customer and their experience.
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June 2024 by Mahi
This store has given me the wrong information while rolling from a pre paid to a regular line.
1) I was told I’m not able to keep my prepaid number so I was essentially forced to get a new number
2) after getting a new number now for 2 and half months and the store shredding my old SIM card, my old pre paid number is still getting charged (twice)
3) he added an insurance on a new phone I got so that “I can pay my phone off in 18 months instead of a year” which was a lie. It was for a commission $ and for me to be able to get an early upgrade which I was not educated about
4) I was told I can pay off the phone within 18 months which was a lie, it’s a 3 year contract
Today, I come to the store to speak to store manager, named Jeremy. The guy that works here tells me Jeremy will be gone until the 21st and there will be no management that can help me with my issue since he does not want to involve himself in this “for the sake of keeping his job”. Poor poor customer service! Go to another store and save your heartache guys.
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April 2024 by Jhanda Hartwell
Lindsey was an absolute blessing and a angel! She was so helpful and knowledgeable. She definitely deserves a raise of some sort! If y'all are ever on Royal Ave, and need to stop by the AT&T store there, ask for her! She's the best!!!
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February 2024 by Denise Roman
Absolutely worst experience of my life. One worker had no idea how to help me. The second worker was so rude I walked out of the store. I don't need a bunch of attitude from someone because I took them away from playing on their phone.
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February 2024 by Joe De la Fuente
CJ was excellent and found a great deal on a car charger. Was very helpful in setting up my sim card. Recommended some tips on taking care of my phone. Please keep CJ. Lol
