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November 2023 by Sean H.
Audi Dallas is the worst premium dealership in Dallas. I've had BMW, Lexus, and Acura and never had as many issues that I've experienced at Audi Dallas. My wife's car just got serviced and was fine when we sent it to them. When we got it back after they did an oil change (the easiest maintenance there is), the check engine light went on, the car is leaking oil out of the front grill, it smells like burning oil, and one of the door handles is missing. To say that we will never buy another Audi is an understatement. Oh, and good luck getting a loaner car, you have to wait over a month and a half to get one of those. Premium service at its finest.
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November 2023 by Brandi C
I have been to this dealership several times just browsing. Once they had the vehicle I wanted I immediately contacted Jasmine Dixon for assistance. I remembered her from my previous visits because her energy and knowledge was very impressive. Jasmine was very helpful through my process. If I had it to do again I would use her a million times. Her personality from prior visits sold me on this dealership! I highly recommend this place.
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November 2023 by Jan Collett
The employees of this dealership are so nice and go out of their way to help. I was concerned about my tires and before I could even ask for them to check the tires, they had done so and were ready to explain what they found. This is while I’m still checking the car in for service! Great dealership. Great service personnel.
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November 2023 by Chris Whitehair
Ask for Brett because will prioritize your quality of service. I am pleased with their efforts to make this process seamless and ensure any issues are addressed quickly.Thanks to Mike as the Technology Director side for helping chase down the challenges I had getting my auto pay setup.Amazing car with a great deal - can’t go wrong with Audi Dallas!
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November 2023 by Angel L C.
The salesman named Epi is someone not to trust let me tell you why I buy a used Land Rover from this people I ask numerous times even before make the purchase make sure the car is 6 cilindre even the lady who is in charge to make the deal with the bank ask him in front of me this car is 6 cilindre and this guy name Epi said Yessssss the car is 6 cilindre so that's why I make the deal couple of days later I went to warranty the Im paying in my loan because the car was misfiring and the mechanic told me we put 4 new spark plugs on your vehicle and I said why just 4 the other 2 are ok and he said NO you're car only has 4 spark plugs and I said has to be a mistake my car is 6 cilindre and for my surprise the car it is 4 cilindre this salesman calls me like 7 or 8 times before now the I need to resolve this not even call me now the I talk to the manager he said the I can trade in the car with them and that's the only help they can give be careful with this dealership in Dallas they are not fair people do not trust them...
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November 2023 by Sheri Alexander
Audi Dallas is the best!!! Artie Timin is Awesome if you want an Audi go see him. This will be my 4th Audi and I am always happy with my car. The service department is also great. Thank you
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October 2023 by Michael P.
Epi was great to work with. He would answer any questions I had before even meeting him on many vehicles I was interested in. Once I settled on one, and went to the dealership it was a very smooth transaction from start to finish.
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October 2023 by Violet Anderson
This place is exceptional. While it is beautiful, what makes it exceptional is its personnel. It was my first time visiting. I didn’t purchase my car from there, and yet I was treated like family immediately. If you’re in the market for an Audi, this is the place! (And, without calling out another area Audi dealership by name or location, Audi Dallas’s staff was more welcoming.) Thank you to Michael E. for his patience and kindness while teaching me the car’s functions. And, thank you to the kind man at the front who helped me park my car. I have any good things to say about this place.
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September 2023 by april breunle
UPDATE-This is our 2nd purchase with Audi Dallas within 2 months and we could not be more pleased with our experience. Dusty, Brett and Drew were incredible to work with and made the whole process so easy. We will definitely be purchasing future vehicles at Audi Dallas. I travel for work and we were able to do everything virtually so that when we arrived to take delivery all we had to do was sign and drive. I love the car and am so excited to be a part of the Audi Dallas family! Keep up the great work!!Mom and Daughter-Q3 and Q5!The entire process was so easy and seamless. I travel extensively for work, so did not have the luxury of time to come to the dealership and spend hours applying for financing, closing the deal, etc. Dusty was incredible to work with and made the process so easy and efficient. When I arrived to take possession of the vehicle the entire team was welcoming and treated us like family. Financing was easy, and state of the art with the document signing board. We never felt pressured or the "sales pitch" you receive in many dealerships. The car is perfect and we are even considering future Audi purchases which we would only do at Audi Dallas with Dusty. Thank you all for everything!
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September 2023 by Teressa Phillips
Jaramy was and still is AMAZING to work with!! I submitted an inquiry for a 2023 Q3 online and she called me within minutes, although she was about to leave for the day, and we talked for at least 30 minutes about possible options. Went to see her the next day and left in a 2023 Q5! She went above and beyond to make sure I was a satisfied customer and wanted to make sure I was truly happy with my purchase (and then she worked her magic ?). If I could give her 10 stars I would. She has a customer for life! She made the process super easy and was extremely patient with me when I had to step away to take a work call that lasted longer than anticipated. I appreciate her and am super thankful to have met her. Her customer service is outstanding!
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September 2023 by Megan Cameron
The car experience can be so stressful! But I feel like Audi Dallas has a wonderful team that can really help reduce this. My advice would be start with the sales associate Jar. Jar is a wealth of knowledge and has amazing customer service!When you need servicing, follow up with Christina. She has been the best service manager I have ever worked with! She is punctual with times and very honest when it comes to work that is needed. Audi Dallas has been the best dealership I have ever worked with. The drive from Allen to Dallas is worth it!
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September 2023 by Beau Devillier
I've bought a lot of cars in my time, including Audi in the past. This was a great experience. Red carpet treatment through the sales process, I felt like the dealership, and especially Marshall bent over backwards to make sure I was happy. Not a single complaint through the process, best in Dallas.
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September 2023 by Lupe Figo
What a wonderful experience. First of all, Steve Neal is an absolute champion. We had briefly discussed a car that I wanted, and Steve found one, brought it to my place of business, we test drove it, and he asked if I had around 15/20 mins to speak with a person in the finance dept? I work 6 days a week and only have Sundays off, so I don't have a lot of time to spend looking for cars. He drove me to Dallas Audi and 1,2,3 I had my car! Steve made the buying experience a breeze, and I can not say enough about both Steve and Dallas Audi. Great job, and I love my car. Thank you!
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August 2023 by Angel Ochoa
Amazing and easy deal I made at this dealership. Ricardo amd Jasmine went above and beyond. Keep it up!!Super Happy with my new 2023 RS5
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August 2023 by Meza LLC
Ask for Ramsey , he is the best! He is great and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I have never experienced great service from any other dealership!
