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March 2024 by Josiah Richwine
Needed a new alternator for my Ecodiesel truck. Being from FL, I didn’t have my tools etc with me and had to take it to someone. After calling around and comparing pricing, they seemed like a slightly better price than a few others I compared. I made sure I told them the make and model of my truck and was quoted $725 plus tax…not exactly cheap considering I could buy an alternator from RockAuto for around $250 and had I been home, installed it myself…but being out of state, I had to take it in. Once dropped off by the tow truck, they said they would get to it immediately (which I was grateful for). However, about an hour later I received a call that he thought it was the 2500 bigger truck and the price would now be well over $1,000. I would’ve been more understanding if I had brought it in and maybe they needed to figure out how bad the issue was but when I was quoted a price (not an estimate) only for them to go up almost $400 is disingenuous. Especially, when I specifically gave them the make and model of the truck. Either way, I was charged almost $1,100 by the time it was finished and feel it could’ve been handled better. I would’ve been ok if I were told an accurate price up front but it seems they wanted to take advantage of my situation.
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March 2024 by Erin McKane
I came here after, unfortunately, having a bad experience somewhere else. So glad I came here instead! I have always felt like the staff here have treated me with respect and taken care of everything my car needs without ever being pushy to add on services. I’m very pleased with the quality of work that is done, as well. I refer my friends to come here and have only gotten good feedback.
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January 2024 by Shey Cham
Very friendly staff. My car’s alternator died and the staff recharged my car by his own car. I am very appreciative and recommend their great services.
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October 2023 by Karen Henderson
Great staff excellent service and fair prices I trust no other service center.
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August 2023 by Prissy Proper
Tim is always nice when I go here. I have gotten an inspection and coolant refill.
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July 2023 by Melissa Medina
Ever since I moved to Dallas these guys have been my go-to for anything related to my car. They are extremely helpful, efficient and so generous. Very friendly. Honest. Knowledgeable and personable. Wouldn’t recommend anyone else!
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July 2023 by bailey sanderson
Got my compressor replaced here. They originally gave me a 200$ discount for the inconvenience of how long it took to get replaced. they couldn’t figure it out why my AC still wouldn’t work so they told me I had to go to the dealership to get something else replaced. The dealership told me within the hour that whoever installed my new compressor broke the pin off so I took it back to the shop. Originally on the phone they said they would pay whatever the dealership fees were for diagnosing my car. but when I got there they changed their mind. So I didn’t really get a discount after spending $165 at the dealership for all of my continuous inconveniences. Don’t recommend
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June 2023 by Jere Becker, Team Leader at Real Broker
I highly recommend them. I got my inspection done next door too.
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January 2023 by Rica Crossley
I LOVE THIS PLACE! THEY ARE HONEST, QUICK AND HAVE GREAT HOSPITALITY. I FOUND A NEW SERVICE SHOP!Services: Brakes
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December 2022 by Chris Merchun
Incredible service. The team here went above and beyond to get the job done right. They are quick, knowledgeable, friendly, well-priced, and above all, honest. They stand behind their work.
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November 2022 by Lauren Schwaar
This shop is top-notch. While road-tripping, I experienced a potential issue and asked if I could bring my car in to have it checked to make sure nothing was damaged. Tim was happy to see it at a moment's notice and helped me promptly. He is fantastic and generous! Thanks so much.
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September 2022 by Jenna Goehring
The people here are always so nice. I’ve gotten my annual inspection done next door (same owners) with ease, and I got my oil changed here today for the first time. I never feel like they’re up charging me or trying to take advantage (as a young woman). They’re kind and helpful, and he fixed other little things on my car today with no charge.
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September 2022 by M M
This’s my favorite and the only place that I trust to take my car to if I need to get any service done. They’ve been taking of my car as it their car! I highly recommend this place!Professional and friendly staffExcellent and quick servicesThank you so much for everythingBlue Mini Cooper
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August 2022 by Ma M
This’s my favorite and the only place that I trust to take my car to if I need to get any service done. They’ve been taking of my car as it their car! I highly recommend this place!Professional and friendly staffExcellent and quick servicesThank you so much for everythingBlue Mini Cooper
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June 2022 by Sue Hastings
I would never go anywhere else unless my SUV has another recall. Been getting cars serviced there for 18 years!!! Mockingbird is convenient, too.
