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March 2024 by Jacob Markow
Took care of my state inspection really quickly, were extremely polite.Don't let the lack of uniforms fool you, extremely professional.Workers don't need uniforms to be good at their job.
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March 2024 by gal sabbo
Me and my husband just left the place and I have to give it up to Moses for the best customer service ever! Thank you for taking care of us , this place is super professional and honest. Highly recommended
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November 2023 by Jake Tyler
took 2 of my cars here, and the price was reasonable and the service was good ! I think that deserves 5 stars, they replaced my Oil Filter Housing, and did a great job.
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September 2023 by mitchell meeker
Great experice with Curtis and Bob. We had a fleet vehicle serviced with them and they were fair with pricing and quick to make the repair. Honest people and good work for a fair price. I will be back.
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September 2023 by William Fritz
The worse service I have had at a auto repair shop.they said 2 to 3 days to install a new carbrator my truck was their 3 weeks later they said come get itThey left hoses off wires hanging everywhere and it does not run right I will have to take it someplace who can fix it.after I told them they said don't came backWell it's ther loss as I have 3 cars and one truck that needs work once in a while.never been treated that bad at a repair shop beforeI have found a quality shop that will fix it right.
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September 2023 by Gia Williams
Bob and the crew are great and provide quality service at a fair price.
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August 2023 by Brent Parlin
The saying, "Don't judge a book by it's cover" definitely describes this auto mechanic shop. I pulled up for an overdue oil change and the staff was professional and polite, with customer service as a priority. I was surprised at how clean and comfortable the lobby/waiting room is! Definitely much nicer than most mechanic shops I have been to. The cost of the oil change was also very reasonable! Thank you!
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August 2023 by Matt Garver
Terrible service. Would never take my truck back. Poorly run and management was atrocious. If I could give zero stars I would.
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July 2023 by C
Car damn near blew up, was smoking, wouldn't start and sounded like a meat grinder. Was almost sure it was totalled but they replaced 3 major parts and got it running again for a little over a thousand and a day or so of labor
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July 2023 by Jason Thomas
Where's Tawab and Eddie? Those guys always took care of me but now they're gone?!!! I came in for a simple oil change that took two hours and they weren't even busy. Service has gone down tremendously and I'm really disappointed.
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July 2023 by Celio Mancias
My Overcharged Experience 2023I went to Auto Dallas at 2647 W. Northwest Hwy # 110 Dallas, Texas 75220 on Monday, June 26, 2023. This was my first time at this location. At first, everyone was reasonable about the price of replacement of the catalyst for my Toyota. The mechanic told me it will be $900 for the catalyst replacement, two cables (which I don’t see on my car) and labor. He did the job the same day on June 26th. I didn’t pay the same day because the system was down. I returned twice the next day, which was Tuesday, June 27, 2023, to pay everything. The first one was in the morning (around 11:30 am). Marlene wasn’t there when I arrived and the guy who attended me didn’t know the grand total. So, I paid with my card the amount of $646.38, and I left. A few hours later, Marlene called me on my cell phone saying that I have to pay the remaining balance and $50 more. But I told her that the mechanic told me $900 on the phone. So, I went for the second time around 2:30 pm. Without saying anything about my remaining balance, she inputted the amount of $303.62 instead of $253.62 on the pin pad machine. Then she started talking about future financing available in order to distract me and paid that amount. But I told her that my remaining was $253.62 and NOT $303.62. Then she started looking for the mechanic in the shop to ask him about the price that I agreed on and to verify the price. But the mechanic wasn’t at the shop at all. I did not see him again at all. I told her that I will pay the right amount, or she can call the police. But she didn’t call the police. Long story short, she ended up honoring me with that price of $900 that I agreed with the mechanic. But she was mad or furious that I argued over the overpriced amount. I used the same card for the second time at this location, Auto Dallas.This place is disorganized. Everyone sets their own prices and it’s very confusing for the customer. They should have a work order form with the details of the job done and including the grand total for the client. But it’s terrible the way they are handling this place. Also, they need to communicate better with the customer and their employees too. Nobody knows what’s going on with each customer. Everyone asks each other about something and it’s like they don’t have a price plan or organized each other.I don’t recommend this place at all because it's overpriced. I felt a rip-off in front of my face. They don’t care about the customer. All they want is the MONEY. When we die, nobody will have even a dollar in our pockets.Services: Auto engine diagnostic
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May 2023 by Kay C
Fast, professional, affordable, knowledgeable, patient with asking them a million questions like “is my vehicle ready yet” typically gets in and get the car out before end of day! I highly recommend them. They treat you like family
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March 2023 by Or Hayenuka
I have been coming to this place to fix my car in the past year taking care of different things AC, Brakes, Timeng Belt, and more. T and Eddie are always very professional and super nice and make me leave with a smile every time!There is a welcoming waiting area and the prices are affordable.If you need to fix your car don’t hesitate to bring your car here this guys are the best!! Thank you ?Services: Auto glass repair
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February 2023 by meir bar-yonas
I have been coming to this place to fix my car in the past year taking care of different things AC, Brakes, Timeng Belt, and more. T and Eddie are always very professional and super nice and make me leave with a smile every time!There is a welcoming waiting area and the prices are affordable.If you need to fix your car don’t hesitate to bring your car here this guys are the best!! Thank you ????Services: Air conditioning
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February 2023 by Chris Hyman
They are honest, care about doing a good job, and explain their logic for the decisions they make as mechanics. Their shop is very clean and organized. Make an appointment.
