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February 2024 by Alejandro Cabrales
At auto zone in colony tx they give me first class service, all the people who provide customer service are very friendly, 100% excellent service,
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January 2024 by Derek Plate
Jaime or Jesse F. Literally argued with me when I asked his advice on what parts to get for my thermostat and thermostat sensor. He got frustrated, refused to help me and started helping the other people in the store. I am at a loss, I’ve never had someone refused to help me, and it’s not all the other people in my entire life. Definitely go to the AutoZone on Ross. Unfortunately, they didn’t have the parts so I had to come over here, I will not be coming back.
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January 2024 by Austin O.
Did a return and they got me right! If u have no common sense this store is not the place for you.
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January 2024 by Clarissa Sarmiento
Jesse was super helpful in finding me a replacement car battery and got me taken care of really quickly! I had called other stores around the area who weren’t much help and Jesse went above and beyond to help me!
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January 2024 by Angelica
called today and was informed they are too short staffed to help check my engine light. Management should considering hiring people at a fair rate that will keep them.
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January 2024 by Tia Kimbley
0/5 Stars. Very rude and unhelpful. Got cursed at by an associate just checking out an item.
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December 2023 by Aaron Canterbury
Received a free diagnostic reading of the trouble codes that a shop charged me 160 for. Same exact thing! In fact Auto Zone had one more possible problem listed than the shop! Thank you Auto Zone!
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December 2023 by Redbirds Transport
My left headlight was out. Jose G helped me find the correct headlight for the car AND he quickly installed it! Thank you sooooo much Jose. This is the best AutoZone.
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November 2023 by Richard H. Barber
Excellent customer service
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November 2023 by Tanya Salinas
Was great got great help got what I needed and out
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November 2023 by Rodney Wilson
Had everything I needed great customer service thank you for hiring such good employees.
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October 2023 by Josie S
I had to go to 3 stores to find the special that was being offered. That was not a good experience
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September 2023 by Joe Blue
Being kind is essential. There is something to improve here Friendly and kind.
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September 2023 by Adam Sandgarten
Two weeks ago I got a brand new battery here and then my car didn’t start today. I took the battery into this Autozone, where I had purchased it, and they had given me a faulty battery that was brand new and should have been working. It’s rare that something like this happens, but it’s possible. This looks like it was a manufacturing issue by the battery company. Autozone employee Jody was very kind and cleaned the inside of my battery connections while also installing the new one, and tightening everything up. Great service by this Autozone and they went out of the way to do everything they could to make this customer happy.
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September 2023 by Kelly Ferren
I was driving through Dallas with my sister traveling when my car overheated and I ended up at Autozone on Columbia. A gentleman named Carlos ended up helping me. I was so scared and worried because I needed to get to Houston for a Dr appt the next morning! Carlos quickly came out to look at my car to see what was going on! I purchased some coolant and Carlos put it in for me. I was in tears about what I needed to do next! Carlos directed me to a couple different shops and I ended up going to one that promptly fixed my car and I got on the road again!Carlos was so caring and helpful to me. You don’t find many people like him! Thank you to Autozone for having such a nice and awesome employee and thank you to Carlos for being sokind!!
