AutoZone on W Ledbetter Dr in Dallas is noted for providing great customer service. Multiple reviews highlight employees who go above and beyond to help solve problems. Staff members are described as knowing their jobs and having the right answers about auto parts. One customer reported that this location was the only one of four stores visited that was clean inside and had the needed part. Employees are commended for greeting customers promptly and offering detailed help, both in the store and over the phone. In one instance, assistance included helping to rule out potential problems by phone and then personally going to jump-start a customer's car. Team members are recognized for working together to get a repair done quickly. The location receives strong recommendations above others, with customers expressing gratitude and stating that the business should be proud to have such dedicated staff.
Greg Castillo is the best in costumer service, he is a kind person and that reflects his work ethic, he go above and beyond to help you to solve your problem, he know his job and he always have the right answer about Auto parts, I recommend you the AutoZone at 2212 W ledbetter and ask for Greg Castillo.
May 2024
Greg C. is absolutely the best. He goes above and beyond to resolve customer issues. He was able to track down a record of an item an get the return facilitated promptly. Thank you. Please choose this location for great customer service.
May 2024
Greg is the best!! He will go above and beyond to make sure you get the best results and customer service! 100% guaranteed! I’d recommend this location above others! Ask for Greg!
