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February 2024 by Juan Fuentes
Good service
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January 2024 by Md Samson
The store is good and has good customer service. I bought a water wiper refill and was assisted in filling it up with the store attendant giving me good suggestions on what to do subsequently
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December 2023 by Thomas Rowe
Ok customer service
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December 2023 by Julio Valdez
spent 150 dollars on a part while my car was broken down in the parking lot late at night, went inside to let the employee know my car was going to be parked overnight and he said it was totally fine as they don’t tow cars on private property… called back next morning to make sure my car was still there and was shocked when they told me they have someone they hired come and take cars parked in the parking lot.. thanks a lot. i usually go to oreilys but thought i’d give autozone a shot, now i know to never go back.
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November 2023 by Big Glow
If you have no other way to get to any other AutoZone visit this one at your own risk. I originally needed to purchase a single socket wrench adapter. I noticed they only had a set of 4 on the shelf. I asked the young lady up front if they possibly have the single in the back. Without even looking at the item she said “we don’t carry that” confused I went back and the 1/4 to 3/8th had a slot but just no product. In dire need I purchased it and put it on my socket wrench to make sure it fit when I got in the car. I had my brother help me on the car and he had his own tools so I used his and tossed the original set in the bag to return later.I let them know that I needed to return this and asked if they had the single pack because I wanted to purchase that one. Again without looking up anything or going to the back he said no. He grabbed the 4 pack and inspected it like I was returning something that wasn’t even purchased in his store. He said l “I can’t take this because of this imperfection on this one” I explained to him all I did was put it on the socket to make sure it fit. The other side of the adapter was unused he said sorry and placed it down.I went to the AutoZone I usually shopped at on Ross before moving to this side of Dallas and they returned it without question. Look I understand the policy is if used they have the right to deny a refund but having to inspect it at angles trying to find the slightest imperfection is absurd! This isn’t like I rarely shop at this store either. I’ve shopped here over 5 times in the past 60 days and this was the first I needed to return anything. Some of the employees are great and very helpful but those last 2 visits rubbed me the wrong way. I will drive past this location to travel to my home store on Ross 15 minutes away or even the one on Jim Miller 5 minutes away before I ever take a step in this one again.Hopefully you all that have had or will have a great experiences will never need to return anything here because they will treat you like a vagrant not a paying customer.Does these REALLY look like you couldn’t be returned???
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September 2023 by Jesus Rico Jaime
They helped me mom on getting a battery for a Ford expedition. Talk Spanish and are very kind.
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September 2023 by Tabitha Herrod
Leon S. Is the Best..Great communication and so helpful. Most workers at Auto Zone can be rude or don't want to work but not Leon..Give him a raise.Took my car to the shop because evertime I shut off my car it wouldn't start the shop charged me $100 for one battery post..And car still wouldn't start went to Autozone Leon showed me what I needed for $6 and came out and put it on for me and wouldn't take any money..It's hard to find people like this..Ps the shop told me I need a battery
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September 2023 by Valeria Hernandez
Had a very help employee, her name is Lecia hass she made sure I got the correct items for an oil change and double checked to see if there were any special I could get. Will come back
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September 2023 by celina corona
Great service! Joseph was quick to install a new battery for me. Thank you!
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July 2023 by V B
Staff is kind and very professionalLeon and one other gentleman helped me the day before and had amazing customer service both days
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July 2023 by Jordann Finch
Joseph big step for me at store I really appreciate him an his hard work
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May 2023 by Stacy Mcgines
Thank you Brandon for your help with getting everything I needed for my car I know that it wasn't your job to put the items in I bought into my car but it saved me from having to do it.And also thanks for letting me know I had reward points for 2free quarts of oil Thank you Autozone
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April 2023 by Jonathan James
Leon S provided awesome service and helped me out a ton with my battery issue. Excellent experience!
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February 2023 by T M
I would like to thank Jason for taking out his time to help me with my car. He went above and beyond with his customer service and he even printed out information for me just in case the issue I was having didn’t go away. I love coming here everyone is so friendly. Thank you Jason! What a great way to start the morning :-)
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February 2023 by Lucy Miller
I was greeted when I entered the store. When checking out I was asked if I wanted him to check to make sure I had the correct items I needed. No one had tried to help me while I was looking for the part. No one asked if I needed help changing my wipers. I have always been asked if I needed help. I might try another AutoZone.
