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March 2024 by Allabout A.
I love AutoZone but I'm disappointed I think they start to higher the wrong ones this employee is african-American boy his name is ( JAMELE ) was very rude and disrespectful , I asked him for help 4 times and he say I'm busy he was just eating chips on the corner at work !! He was not even busy for 20 minutes hiding i was waiting on him to help me then on the line he scream at me , i was shocked the way how this boy treat customers !!! Everyone was unhappy and they left the shop for his behavior I This is not professional from a big business like AutoZone !!!
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March 2024 by Jorge Q.
I was looking for a wire connections and some other stuff in different places before, but no one helped me out to find what I wanted, Until a worker named Jeamele took the time to look for what I was looking for, excellent customer service.
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February 2024 by Bede Akalefu
I often visit Auto Zone every now and then, Every staff at 8180 Spring Valley Rd, Dallas Texas has been exceptionally helpful going the extra mile whenever I need assistance with my vehicle.I honestly appreciate every team member here, you all Rock.
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February 2024 by Brab Music
Jaemele and Louis were awesome and helped me out when I was broke down
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February 2024 by Mary Catherine Ellard
Excellent and Fantastic help and knowledge by Rusty at store number 5803 on Spring Valley at Coit, Richardson, Tx. I received excellent customer service and personal help with my car engine situation! Thank you Rusty at Auto Zone! ? ? .
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February 2024 by Luis Edgardo Valbuena
Excellent service and good prices.
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January 2024 by marcopolo burgos
Good deal
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January 2024 by Jeffrey McCullar
The staff at this Auto Zone was friendly and helpful!
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December 2023 by Athena
Love this Auto Zone, Rusty and Raymond were great! They were quick, helpful and polite. Rusty was extremely knowledgeable and had a great attitude and was very professional.
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December 2023 by Michael
Went in for a new battery. Great customer service. Gabriel assisted me with my purchase. He even installed the new battery for me. Unlike 2 other Auto Zone stores. This one beats them all. Very clean as well as stocked. I will use this store before going to any others!Awesome service and customer service!!
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December 2023 by Jonathan Valentine
Yesterday I went here with a bad battery. At first a Latino dude was helping me out but the other guy who was a tall black man was struggling to help another customer out with something, so after Latino dude found out my battery was bad the black dude went out to install my new battery. During the installation my suspicion is that he knocked out one of the radiator hoses. Prior to this my car was not overheating and could produce heat via the ac. Immediately after my battery installation it was overheating in a very short period of time, considering I had driven almost and hour in heavy traffic prior to my battery dying It is very improbable that my radiator hose was dislodged prior to my visit to this AutoZone. They offered to fix it but I didn't have any cash and my mom was in the hospital so I just left. Either way the most logical series of events is the tall black dude messed up my car and pretended it was already broken. The other employees were kind and seemed more knowledgeable, but I wont be risking it going here again for any other reason.
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November 2023 by Long Nguyen
Nov. 8 I ran into an issue with my battery, Luis (really friendly and knows his job extremely well) not only gave a quality service and also help me out with the installation. I was in and out of the store not even 15 mins and back on the road again. Great store and great employees
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November 2023 by Mariah Sanders
My order was placed for 3 parts the night before, the order was not ready and the gentleman that assisted me might have been new. Although it did take a while, I did get any questions I had answered and my parts were perfect.
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October 2023 by carla morey
A very friendly service guy at the Spring Valley Richardson store (Ronnie?) helped me find the brake light I needed and then replaced it for me right there in the parking lot. What would have taken me an hour he fixed in under 3 minutes. Outstanding customer service!
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October 2023 by David Kawas
Really appreciate the service I got here today..Rusty was a big help with getting the right battery for my car will be back for sure
