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March 2024 by Oscar González
So nice and good service
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March 2024 by George Urbina
Excellent
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February 2024 by Javier Cachazo
The best in care
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February 2024 by dean terrell
Travis was really nice and provided good service and was a great example of a good worker
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December 2023 by Britney B
Yall this location is busy!! But every employee is super nice and don't treat u dumb!! Ask for Ronald he really goes out of his way!! A++ on customer service I will 1000% recommend!!thxs Ronald and thx u Auto Zone 75243
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November 2023 by juan fuentes
6 worker. all workless. takes forever. 20 guys in line and they don't hurry. they watch each other. just walking around
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September 2023 by Rizwan Kazi
The workers are not helpful straight away they mention if you purchase the bulb they not gonna replace or install the bulb. Erick was the worker, I said Autozone replace the bulb If I purchase the bulb but Erick don't want to install bulb.
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September 2023 by Olalekan Lawal
Yesterday the 17th of September, 3033 was a terrible and embarrassing day for me at this shop because of bad attitude of one KIM TAYLOR a staff of auto zone on forest lane. The lady wrongfully accused me of stealing a hat that I came with from my house to the shop. I was compelled to pay $12 for it. After my explanation, it was found that she actually attended to me some few months back when she told me that I had a reward and I picked the hat but she forgot to scan it then. The assistant manager apologized but this lady didn't. I went there the following day and I asked for the refund which they did. I saw her there the following day, she refused to apologize. A terrible and bad staff indeed.
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August 2023 by Breyona DeAnn
Ismael and Joseph were very helpful and assisted quickly and efficiently! They were awesome. Will come to them every time
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August 2023 by Menta Des
I saw fraudulent business activity.The store's parts manager is a fraudster. Here is why. I entered my account number and I asked brake pads with the warranty on the vehicle. The store manager said there are no brake pads in the store as well as in the nearby stores. That is fine and completely acceptable. I also asked another part which was available in the same store. I purchased the available part. When the store manager saw that I was buying for the part, he told me to wait for a minute to look again for the brake pads. He said "You asked a Gold brake pad, and there are the Gold label parts in the store." Completely unaware of what he was doing, I was in a rush and purchased the Gold label parts and left. The mechanic told me the parts I purchased were for a different vehicle. The fraudster sold me the wrong parts. After a swap for the correct parts in another store, I went back with the old changed brake pads to this store for a refund. The warranty guarantees the parts to be refunded. This fraudster gave me a refund for the correct part only but not for the parts that I swap in another store. This store needs to be investigated if there are other similar fraudulent activities. Or AutoZone should immediately terminate the store manager.
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July 2023 by Mark Galati
The Staff at this location has at many times performed more than was requested and have done admirably in making sure that I was given the best service even when such services are usually charged at places like "Firestone".I love that this location has one I need and if not in stock, they make it a point to find it and order it quickly. They have great knowledge and they seem to really desire to help all of us. I appreciate they're services and must give them 6 stars because they have impressed on more than one occasion.July 20, 2023Here is update for management! I am giving a shout out to KIM who answered the phone like a friend and helped more than she realized.She couldn't help me find an item that I myself don't know, but she did direct me to those who did give me that item name and now I can call her back and use Auto Zone for the service. Kim, your awesome and you made me feel stress-free because, you sound like a kind person who went above and beyond the service requested. Thank You, Kim!
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July 2023 by Janet Cruz
Ian H. Was super helpful, he answered all my questions and he went above and beyond to get what a I needed. Excellent customer service and knowledge ?
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June 2023 by Vanessa Ayotta
Young man was very helpful! On his name tag it read Jonathan from what I remember. Sold me A good battery, and a battery install kit. Very upstanding young man. Will be returning to this location for this excellent customer service. He also went above and beyond and installed my battery as well. Will be back anything related to my car in the future. Thank you.
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May 2023 by Taylor Redic
Chris was great he literally helped me fix my car, he came and told me what part was the issue, helped me find it and helped change it! Thanks so much Chris
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May 2023 by Ronald Vasquez
Don’t go to this location all the stuff are rude and Badly spoken manager and employees… they couldn’t be able to help a customer with the help they need. They even stole my 20$ rewards… what a people
