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March 2024 by Ameen Haji Shareef Mohammed
Had a worst experience here. Avis should keep good people in their stores to save their reputation. I took care with nationals and enterprise Everytime. First time I used Avis and had a worst experience with this particular Avis store.
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March 2024 by Yogendra venkata ratna sai Pathuri
Such a worst rental place it is, they are very very arrogant, i would never ever reccomand you to go to this store, if you don’t have any available cars in dallas, go to irving or other place for car but not this store, even when i called avis and they said something these guy here said “I don’t care about avis, i’m the owner here”. They don’t even care about people’s time.
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March 2024 by Denane Gray
Always receive great customer service.
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February 2024 by mamoon moon
Clean location and respectful employees
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February 2024 by Tom Switser
Great staff, good price, in and out fast!
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January 2024 by Andre Walker
Great customer service. No long waits
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January 2024 by Valorie Dukes
Everyone at that location are nice and when you need anything or need them to work with you they will.
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January 2024 by Ian Sprague
Very nice staff.
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December 2023 by Valerie Sanabria
This location made sure I had a very nice vehicle for my long distance trip. Pick up and drop off were seemless. No hidden fees or tricks. They even let me add my son as a driver and waived the fee. Great customer service from a dad and his boys. I'll definitely be back to rent from them or my next road trip.
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December 2023 by Veronica Muhlenkamp
At the Texarkana airport, we rented Avis' only car, which was a 2023 Ford Mustang. It was the only vehicle they had left and we needed one, due to our vehicle breaking down and it was only rental place open. The car wreaked of smoke and we had headaches by the time we drove home, which was 2 1/2 hours away. We turned in the car early morning because we couldn't stand driving it with the smell of smoke. We complained when we turned in the vehicle and they said we would have to speak to someone in customer service. I waited on hold for customer service for 20 minutes twice (Sat. & Mon.) and all they could do was give us an apology. He said that it was not noted that we complained when we turned in the vehicle. We did not get a discount for our inconvenience. We will never use this car rental again.
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October 2023 by James Leon
Avis is good car rental place always go here, cars are good and at a fair price, never use a debit card, because it's been 7 days and still awaiting a deposit release. I just don't get it.
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October 2023 by Topher Ávila
Awful customer services. I came in with an online reservation that I already paid partially with a card, and I was ready to pay with the same card. This person said the system isn’t accepting my card for some reason, and I have been renting cars regularly so I checked my bank account and saw plenty of funds. I asked for a supervisor and his supervisor came in and left quickly. Both he and his supervisor are lazy, unprofessional and careless. I’ll be sure to file an official complaint with Avis Customer Services on this location.
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August 2023 by Tim Langford
These guys were great. The car was in pristine shape, incredibly clean both inside and out. Not to mention it was essentially a new car. A 2023 model with only 16K miles. I actually was late returning it as I got stuck in traffic, and arrived 15 min. after closing. They were accommodating, and didn't mention the inconvenience. Overall a nice experience.
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July 2023 by Elizabeth Gonzales
This place is really nice and friendly. I just love doing business with them. After nine years, this place still kept the warmth and friendly business. I believe they will never change.
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May 2023 by Simba
The employees are very friendly and helpful. The items are usually in stock and prices good, especially with a variety of coupons and deals they always have.