-
March 2024 by Shannon Boren
No one answered and I didn't get a call back
-
March 2024 by Becky
They have always taken excellent care of our pets
-
March 2024 by Sonia Dorrough
Took my fur baby to Banfield Pet Hospital in Dallas. I suspected my baby wasn't feeling well, so I wanted to get him checked out. Staff was great, unfortunately he has lymphoma. Dr. Trentand Dr. Medina were awesome. Dr. Trent followed up by phone and he was able to answer my questions. I still feel a little lost on next steps, but I've done my research on what's best. The Wellness plan has been worth the monthly investment over the past 14 years. Thank you Banfield and Petsmart for being part of our lives for so long.
-
January 2024 by Deleasa Hickembottom
Customer service is an issue...always!
-
December 2023 by Daniel Jerkins
The doctors and nursues are excellent. I would recommend taking your pet there.
-
August 2023 by Johnny Robinson
I found a stray dog today and wanted to have him checked out by a vet and get the essential vaccines administered. The staff were all very helpful, friendly and professional.
-
August 2023 by Muriel Johnson
Spent too much for the service I received but my Callaway is doing a whole lot better
-
July 2023 by Rubidia Jove
Friendly staff. Fast service.They truly care about my pets. Been coming here for over 11 years. 4 of my dogs have come here over the years.
-
June 2023 by Ernest Castellano
Staff is very attentive to their patients and very courteous to the customers.
-
June 2023 by felipe delgado
The worst hospital to go with your pet. Just two days ago went to get my cat vaccination and pedicure,They called me after that was not able to get pedicure but when took my cat back to home, he is not able to walk because a leg is hurting. Thinking what to do, because for me is difficult to get an emergency hospital but I don’t want to go back to this hospital.
-
May 2023 by Henry Miller
My puppy not happy with me but the people here are so nice gave her that's and my pup was like daddy who lol
-
March 2023 by Margaret G.
Dr truyen is a great veterinarian and took good care of my dog Popeye, we always receive good care I highly recommend them. Thank you to all staff we appreciate all you do
-
January 2023 by Gloria De paz
They never have appointments available I always need to go find another location or went to urgent vet and also the people in the front are rude always when I called to ask for appointments, the last time I was in hold for 22 minutes and they hang up on me and I called back they finally said we don’t have any appointments for tomorrow ??♀️??♀️ they don’t even said we do have for this date … or try to call to another Banfield location so poor service , so why they took 22 minutes just to said that , I don’t recommend the plan is too much every month I pay almost $50 every month and they never have appointments available Banfield in general I spend more $ in emergency vet , I already spend almost $1500 in only 2 visits because like I said they don’t have appointments until 2 weeks later this is ridiculous.
-
December 2022 by kirk taylor
I already have the earliest appointment available. (3 days away)I called around to different vets to see if someone who’s seen a similar case could let me know whether or not it is an emergency digestive problem that cant wait on an appointment, or something common that should be treated by appointment.Unfortunately the people who answer the phones do not care about the well-being of your dog until you’re physically there spending money.No questions can be answered.No doctor is ever available (not even to answer one yes or no question)No one (accessible) is any more knowledgeable about animals than you are with 2 minutes of google searches.They will let your pet die before they offer the slightest service before your paid for ‘appointment’.HORRIBLE EXPERIENCE!
-
December 2022 by Alicia Carter
I love Banfield Wheatland!! The young ladies at the desk are so sweet and most of all Dr. Trent is amazing and he is fine. He comes out explains your pet issues and answers your questions!! Love Banfield.