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December 2023 by Ara Papazian
Worse Bank of America Branch. Most of the time 2 out of 3 ATMs DO NOT WORK. It is ridiculous, it happens a lot.
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December 2023 by Jaime Marquez
One single ATM working out of 3 took forever to go through the drive through one car at a time not to mention a line wrapping around the building
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September 2023 by arlen sauer
One person at the window waiting on customers and the line is literally out the door, it's embarrassing banks operate like this.
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August 2023 by Rolando Alonzo
Only one person working that's so sad and so bad when they know there a busy bank in the area.
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July 2023 by Nazir Bey
I will say I have never had a worst experience in banking. On a Friday evening they have a line out the building and the reason I found is they have 1 teller. On a Friday this is horrible and bad management at its worst. It isn't a way that they could see this volume and think, yeah one teller would be good. When I asked the branch manager he said this just how it is. Guys right in front of me says if they was in the rich neighborhood you would be fired and I have to agree. 1.5 hours to cash a check on a Friday. Been with them 9 years never seen anything close to this. May close my account after this for good.
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June 2023 by Against THE GRAIN By Nazir Bey
I will say I have never had a worst experience in banking. On a Friday evening they have a line out the building and the reason I found is they have 1 teller. On a Friday this is horrible and bad management at its worst. It isn't a way that they could see this volume and think, yeah one teller would be good. When I asked the branch manager he said this just how it is. Guys right in front of me says if they was in the rich neighborhood you would be fired and I have to agree. 1.5 hours to cash a check on a Friday. Been with them 9 years never seen anything close to this. May close my account after this for good.
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December 2022 by JD Waldron (JD_5643)
This bank (not the workers) are the most treacherous thieves in our society.
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November 2022 by AKHIL VARMA
Worst bank , I made appointment for notary and when I went there, they made me wait for 30 mins and then they came and sai we won’t be doing notary for Id cards. If chase bank can do it why can’t these people do. Atleast they should have informed me earlier
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September 2022 by Andres Munoz
Worst bank ever bad customer service
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August 2022 by Jocelyne Flores
Wow, have never felt so disrespected. Customer service is key at a bank and Alice was extremely rude from the start. You are suppose to be the experts and have patience with customers who don’t understand how some protocols work! Alice ended with telling us to go back to Chase!!
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August 2022 by Mc Cain
This place is closed weekend being the only branch in areaThe service is mid
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May 2022 by James W.
Do not come to this bank. Walked in just before 1 for a brief transaction. (12:58) Bank manager shut the door in my face. Told me if they helped me they would have to help other people (as if that was some sort of a problem). This bank does not value business from business customers. Find a credit union or at least a bank that gives a damn. The management at this branch could could care less about customer service and they don't deserve your business. If they worked for me I would fire their azzes on the spot for treating my customers with such disdain. Terrible management from a company that embraces this type of culture. Definitely shopping for a new bank.
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March 2021 by Eliezer Hernandez
This Bank of America location is rampant with squatters. It is dangerous for customers to use the ATM’s at this location due to the urine and feces near the machines, as well as the squatters approaching vehicles that stop to use the machines. This problem needs to be resolved ASAP. The physical risk of violence towards customers approaching the ATM’s, and the health risk posed by human excrement in close proximity to the ATM’s are issues that this branch needs to address immediately.As of 03/02/2021 at 6PM CST all the squatters are still living at the location, and approaching vehicles attempting to use the ATM.
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March 2021 by Karina
Can't get cash at the ATM ?
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May 2020 by Daniel Leal
They have 5 customer service reps walking around and line 10 people deep and 2 tellers. They are standing talking while they have 2 tellers. Why not send managers home and hire more tellers?