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December 2023 by jeff kaser
Folks look at all of the locations of Bank of America's ratings, they're all low for a reason. If you're looking for poor customer service then this would be a great choice for you. If you're looking for great customer service, you're better of staying away from Bank of America!
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March 2023 by Eziah Johnson
I came in to cash a valid E-Check. The teller told me they wouldn’t cash it even though it was valid . Then at another location it was cashed without issue.
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January 2023 by Samantha Calles
BEST PEOPLE EVEER!Erasmo and Gricelda treated me very well, resolved all my doubts and guided me throughout the process. They were super kind and efficient. Excellent service!
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January 2023 by Jenice Allen
They only have one teler every time I come in here. And the ATM always gives you a blank piece of paper with no information on it
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November 2022 by Yan Yan
Jose, the notary, was super helpful and friendly. He and Erasmos helped us notarize a number of important documents, even staying to help us after the bank's closing time. Thank you both very much!
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October 2022 by Kenyetta A.
Just came to this location in the middle of the day, they are only open m-f 10a-4pm. Walked in and there are no tellers. At all. Someone came out to say that I had to go to another location to get help. So it's a bank with no banking.
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September 2022 by Seth Harry
Wait long enough to get cashier's check just one person help all customers!
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August 2022 by Cindy Umana
I loved it, the reviews i read are wrong. Times are changing, i know it can be frustrating, but sometimes an ATM can actually help you do what a human does not have the time for anymore.I was greeted by Mr. Serrano and let him know the reviews are opposite of the service he gave. I dont have an account with them yet due to not having my documents ready, but truly would not mind having one here if he is there to serve the clients.
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April 2022 by Tania Williams
Just left this Bank of America the customer service is horrible they went into the back for at least 15 minutes left the customer standing at the window didn't apologize for the wait didn't show any concern for their customers time just looked at us like we was an inconvenience every time I go to this Bank of America the service is horrible Bank of America do better please!!!!!!!!!!
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March 2022 by Blake McKenna
Wouldn't even print out my bankstatement even after I informed them I possessed no computer nor printer.Every. Single. Time. I come to this branch or ANYOTHER branch there is ever only one freaking teller and the wait is forever long. Get it together BOA!
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February 2022 by Supduper S.
Terrible customer service. They skipped me and i was before anyone else. This location doesn't have a number system in the queue line.
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December 2021 by Julie Hopkins
This is the branch I use for my business deposits for our medical office. Even after they closed the drive thru (which was a huge inconvenience) it was still pretty great….. until COVID. Now they have changed hours and barely have it staffed- I have been 3 times in the past week to make a deposit and they have not had a teller working. Of course the other 2 locations close by were just as bad because everyone had to go there and the line was 10+ people long at both locations. I will be speaking with by boss to change banks.
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November 2021 by Norris J Brown
Jose was great! Excellent customer service and was very insightful on walking me through opening an account.
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November 2021 by Norris B.
Jose was great! Excellent customer service and was very insightful on walking me through opening an account.
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September 2021 by Abraham Gebremedhin
Killing time to open account waiting more than an hour I wish they have zero star either
