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March 2024 by AAA aa
Guadalupe, ,Shaley and Ally welcomed me with big smiles.. everytime I come to this location I’mAlways greeted with a smile.. no matter if it’s busy or slow.. . BR is lucky to have them on their team.. kudos to everyone that works at this location!!(if I misspelled there names I’mSorry)
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February 2024 by Andreea Dia
The ice cream is great! If it wouldn’t be for that I would nott in a definitely no way go to a place where the hosts are…..with an attitude of “your presence bothers me!”One of the ladies with her earplugs, called her 7 times in different ways no reaction. The other one was bothered by my question “where should I order? Here at the cashier or at the other window?”- and that was to make her job easier or to know where to stand. The education that this location offers is rejecting. Where parents lack in providing good values and principles ; the company or owner should step in. Nobody called them to come to work, they applied; if they don’t like it they can leave. We the customers aren’t responsible for their inner happiness or decisions so please find something that you like and make everyone happy starting with you.
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February 2024 by Jacob “Jakester” Truelove
Awesome customer service.
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December 2023 by Gramz Business Account
Bad customer service. Of course the African American young lady couldn't hear because she has ear phones in with attitude. Need customer service training
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November 2023 by Tim B
Not recommended at all. I went here after sundown and the parking lot was VERY dark. I understand the business isn’t in charge of the parking lot but I definitely questioned overall safety going here after dark. The people who worked there seemed like they hated being there and they didn’t wear gloves when serving the ice cream, GROSS!
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November 2023 by Emilio Rosales
It was my first time going, so I didn’t know how to use the free scoop coupon and the guy just stood there with a face. Didn’t say anything until he said what do you want with an attitude, wouldn’t show me the different flavors until I just picked whichever one. Very poor service
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October 2023 by Stephen vasquez
Love this place. World class chocolate is the best but they have a freezer down so there selection is really low right now. Drove 15 minutes to find that out, really disappointing.Also need to get that open sign fixed.
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August 2023 by Anthony D.
Great place to come get a sweet treat! You can call in advance to have a custom made-to-order cake, but if you forgot (like me!) they have plenty of premade options you can select from and carry out. It was pretty quiet when I visited, but there's plenty of tables inside to sit and enjoy your treat from. Will be back for more ice cream!!
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August 2023 by Fred C.
We walk into the store 34 minutes before closing. All of a sudden one of the workers starts yelling at us that they are closing. So we are deciding to order then she tells us to get out for no reason. Absolutely terrible customer service and she deserves to be fired for her actions... I'm not ever going to that place again. Such a rude lady.
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June 2023 by Lulu
Great service ?
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May 2023 by hunter s.
We have kept trying to come here and give it a shot. Pure milk no ice cream for the milkshake. Won't be back.
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May 2023 by Norma M.
The ice cream and the service were good. However, I don't recommend the cake cone as it didn't taste right. The waffle cone is good.
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May 2023 by Robert
This place is excellent. Great service and great selection. If I had a magic wand I’d replace the floor tiles and clean it up a bit.
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April 2023 by Charlene Brown
Went here last night with my kids and she chose to make my daughter a milkshake instead of me. Lied to my face that it was broken. Laziness.
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January 2023 by Omega Angelo
The slowest employees on planert earth.Physically and mentally.They value Noone else's time and move as slow as humanly possible.They can't even pour a cup of cold brew for Christ's sake.Avoid at all costs if you have anything to do with your life
