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February 2024 by Lily Rose
I went to this store on Saturday Jan3rd. And was greeted when I walked in. The girl was nice, answered all my questions and even held my bag the whole shopping experience. Now … the cashiers at the front… are rude, dry, no customer service skills, and never smiled. If you hate your job, go work somewhere else. I had cashier #3402662- horrible attitude. Now when I left, they had a security guard that stood outside the door and he followed me all the way down the sidewalk to the sushi place at the end of the shopping center and when I turned around, he turned around and walked all the way back down to his post at bath and body works. I thought nothing of it until I saw his watching me on the other side of the building as I was getting in my car. Crazy!!! Like I was on the other side! And you left your post to watch me get in my car?! Don’t go to this location until they change employees and eliminate this worthless security officer . This isn’t Chanel or Louis Vuitton. Pathetic!!
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January 2024 by Jessica Perry
Great selection, with helpful, friendly staff. Well-stocked and clean. I like that it’s in the mockingbird station shopping center. Very walkable area, train station adjacent. A+, my favorite B&BW store.
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January 2024 by elizabeth de rebolledo
Good offers
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January 2024 by Alba Ramirez
Pushy associates, rude cashiers
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January 2024 by Estrada Squared
Love the store but hate the parking. Always find what I want and end up buying more than I came for. Staff is ALWAYS helpful!
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January 2024 by Alise Dongo
I love love love this store everyone here is so professional and kind they always have what I need I have gone to a couple other locations and I did not get the same treatment (Mesquite and Northpark) those stores need to come to this location and get a lesson on how to treat their customers if I could give mockingbird station 10 stars I would ?
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January 2024 by Kayra Martinez
Friendly helpful staff
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December 2023 by NIQUE A
I always read my reviews before going to any store so it's not a waste of my time. From some of these reviews I seen is really disturbing and I think I'll pass on this location. Probably won't end well for me if I go because I don't tolerate any disrespect from anybody I don't care who you is.
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November 2023 by Fats Dollo
Sheila went above and beyond to assist me today and i just had to give her an 10 star review she was very patient and made sure I was please with the fragrance from my candles etc she’s highly recommended. Please go see Shelia at the location she’ll make your shopping experience amazing!
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September 2023 by Tracie Jackson
I haven’t came to this store in awhile I’ll drive all the way from Dallas to Arlington for the good customer experience. Every time I come to this store I experience racism. Cashier 3402662 was assisting another customer and his wife before me they were on the lighter skin complexion, none African American anyway she gave them their items before they even finished paying. Not only was I followed around the store she held on to my bag behind the counter for dear life until the screen said approved. I understand that may be a high risk store but African Americans are not the only race that steals. Maybe no one has ever payed attention to her doing that but I did. I will be returning all of my items hopefully no one else will ever have to feel in different coming to shop there again. I’m sure if anyone wanted to steal they wouldn’t go all the way to the register to fake pay. DO BETTER
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September 2023 by Cetrina B
The store was well stocked and clean. The employees were polite and helpful. Great place to shop especially if you have the app!
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September 2023 by Prissy Proper
Frequent customer as I live nearby. The staff is always nice and helpful. Smaller location than some so there aren’t as many products as other stores.
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September 2023 by Ericka Lewis
Love this B&BW location as it's convenient from my church instead of having to go into a mall. When the sale begins you’ll need to shop rapidly because they tend to sell out fast of get fragrances or new items. Associates are inviting, very friendly and helpful to go above and beyond to please the customer.Thanks!
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August 2023 by Rashod Henderson
I love coming here and using my coupons they always have sales going on. The staff is very friendly and they help you with what ever you need. Plus one of the staff members loved my outfit
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August 2023 by Felecia S.
Great smells on the wallflower scents. The sales are phenomenal because it allows you the opportunity to stock up on the scents. Great app and text update are good. Thank you