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February 2024 by Yloponom
Very friendly and helpful staff. Answered all my questions.
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January 2024 by Ronald Backmon
Manager was super rude
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January 2024 by Nicole Harris
The so called Manager said her name was Brittany, a heavyset white woman with short blonde hair would not replace my candle. I lit it once and it smelled so bad. I she said she couldn't replace it with a bad attitude, she said because I didn't have my receipt but when I purchased it I gave them my telephone number and the young cashier girl said she seen it on my account but when she went to get manager Brittany to assist with the return she said she wasn't able to see what I previously purchased. I told her the young girl just told me and showed me what I previously purchased on her screen. The manager Brittany is unprofessional and needs to be trained to do her damn job. Wasting everyones time!!
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January 2024 by Pedro Beltrán Saucedo
very rich smell
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January 2024 by Rebecca Bass
Large store and massive selection of products. Went today for the semi-annual sale and was disappointed to find little organization of sale vs. everyday priced items (specifically wallflowers and hand soap) wasn't clear at all. I asked a sales associate and was told I would find out what was on sale at the register. I'm grateful the young lady at the register was incredibly patient.
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January 2024 by Charmin Rodgers
After Christmas yea!!
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October 2023 by MsLadyT
The girls here were definitely sweet and helped me discover some new fragrances.
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August 2023 by Paul Billins Henington
Great place for all kinds of body care stuff and great candles too! They have excellent customer experience at this store!
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July 2023 by Parissa Mirakhori
I just left the bbw in Dallas at the Galeria mall, the woman named Brittany would not replace my defusers, the would not work she kept them and would not refund me or trade them out, she refused to give us the district managers name when I asked. I visit this location over 10 times a month and spend sooooo much money everytime I go, the products are great but the so called Manager Brittany had poor service and needs to continue to be trained. She would not replace my two $5 defusers! Like seriously ? !!!!Update: I went back to the store to make another purchase and Brittany was whispering with another worker about me and giving me dirty looks because I had called the 1800 number to report her. I will also add this experience to my other report.
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March 2023 by Bridgett H.
Love it here!! I need some candles orders online the pickup was a breeze. I was greeted at the door with a smile and there customer service is everything. Quick and easy
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February 2023 by Patricia Francis
Love the deals. Buy three get three body care items free. The hand sanitizer with moisturizer is great work for my hands and make great gifts for healthcare workers.
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December 2022 by Patricia Miles
The fat white lady that work the candle section is extremely rude . Girl if you don’t like your job please work somewhere else.
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November 2022 by Darrel Griffin
Great experience doing business with Bath & Body Works....They have all the best candles you can think of and the best smelling candles...Thank you..
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November 2022 by Edwenia
I love this store, they are always very nice and helpful to me m
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August 2022 by Inspire You Today
Please, if you have not checked out the Bath and Body Works inside of the Galleria Mall, then you're missing out! Blue, the manager of Bath and Body Works, is awesome sauce! Blue is so helpful and will recommend you the best products in Bath and Body Works. I have shopped at other Bath and Body Works, and this one has the most helpful and friendly employees. Go and check them out! You won't be disappointed!